Business Process Outsourcing Specialist
3 weeks ago
As a Senior BPO professional at Sana Search International, you will be responsible for providing exceptional customer service in a BPO setting. Utilizing CRM tools, you will effectively manage customer relationships and foster customer retention by understanding their needs and resolving any issues.
Key Responsibilities:
- Provide high-quality customer service in a BPO environment.
- Manage customer interactions using CRM technology.
- Develop and maintain strong customer relationships.
- Support customers through various communication channels.
- Drive sales through customer interactions and upselling techniques.
- Handle customer care executive duties efficiently.
- Maintain high levels of customer satisfaction.
- Manage collection processes professionally.
Requirements:
- Minimum 0 years to maximum 10 years of experience in BPO/UK/US Process.
- Experience in falseCALLING SUPPORT, VOICE SUPPORT, and VOICE PROCESS.
- Fluent in verbal English with strong customer service skills.
- Experience in an international BPO calling process.
Compensation:
- Salary Base Pay: 300000 to 3.50000/-
Contact Information:
- To apply, please send your CV to our website.
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