Cybersecurity Systems Architect

13 hours ago

Belgaum, Karnataka, India beBeeEndpoint Full time ₹ 8,00,000 - ₹ 10,00,000

System Engineers play a vital role in ensuring the seamless operation of our organization's IT infrastructure. We are seeking an experienced Endpoint System Engineer to join our team and contribute to the development and implementation of cutting-edge endpoint management solutions.

The ideal candidate will have strong technical expertise in cybersecurity and endpoint management, with hands-on experience working with MDM, RMM, and Patch Management tools. Strong analytical and problem-solving skills, effective communication and interpersonal skills, and the ability to work in a fast-paced environment are essential for success in this role.

Key Responsibilities:
  • Provide strategic support to customers using MDM, RMM, and Patch Management tools.
  • Offer hands-on technical assistance through calls, emails, and chat to resolve queries and ensure smooth customer experience.
  • Engage deeply with clients to understand their IT infrastructure, device management needs, and security goals.
  • Troubleshoot product-related issues and collaborate with engineering, product, and sales teams to implement effective resolutions.
  • Communicate client's architecture, integration capabilities, and feature set with confidence.
  • Escalate complex technical cases while maintaining clear communication with customers.
  • Deliver training to clients and internal teams; document technical issues to enrich our knowledge base.
  • Stay informed on industry trends, product updates, and competitive technologies in the cybersecurity and endpoint management space.
  • Actively gather and share client feedback with the product team to drive innovation and improvement.
Requirements:
  • 3+ years of experience in cybersecurity, specifically with MDM, RMM, or Patch Management tools.
  • Hands-on experience with platforms like Microsoft Intune, Workspace ONE, AirWatch, or JAMF.
  • Familiarity with tools like Kaseya, ConnectWise, or NinjaRMM.
  • Strong grasp of security protocols, endpoint protection, and IT infrastructure fundamentals.
  • Excellent communication skills—both technical and non-technical.
  • Strong organizational skills, multitasking abilities, and a collaborative team mindset.
  • Degree in BE / B.Tech / MCA or equivalent.
Skillset:
  • Technical expertise in cybersecurity and endpoint management.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Collaborative mindset and teamwork skills.

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