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US Dental Appointment Coordinator

2 weeks ago

Gulbarga, Karnataka, India beBeeAppointment Full time ₹ 6,00,000 - ₹ 10,00,000

Job Opportunity: Appointment Coordinator

We are seeking a skilled professional to coordinate dental appointments in the US.

The ideal candidate should have excellent communication skills, prior experience in handling US-based voice processes, and be comfortable working night and early morning shifts.

Key Responsibilities:

  • Conduct outbound calls to schedule dental appointments for clients in the US.
  • Ensure all scheduled appointments align with client preferences and availability.
  • Effectively handle inquiries and provide necessary information about services.
  • Maintain accurate records of calls and appointments in the CRM.
  • Meet performance targets and adhere to call scripts and guidelines.
  • Collaborate with the team to optimize appointment booking strategies.

Qualifications and Requirements:

  • Excellent spoken English with a professional tone.
  • Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
  • Familiarity with the dental industry is beneficial.
  • Must have a reliable laptop/desktop and high-speed internet connection for uninterrupted work.
  • Ability to work night and early morning shifts (India time).
  • Self-motivated and comfortable working remotely.
  • Strong organizational and time-management skills.