Drive Business Success Through Strategic Excellence
1 week ago
As a Performance Excellence Lead, you will drive business success through strategic planning and execution. Your role will involve leading cross-functional teams to achieve excellence in all aspects of performance.
You will be responsible for setting objectives for team members, managing their performance, and developing their skills. Additionally, you will design and implement automated reporting systems to track key performance metrics.
Your expertise will be essential in creating a high-performing work environment that fosters collaboration and innovation. You will lead the development of process improvements and identify opportunities for growth and efficiency.
The ideal candidate will have:
- A comprehensive understanding of end-to-end processes
- Strong analytical skills and experience with reporting systems
- Excellent leadership skills and ability to influence without authority
This role requires a minimum of 6+ years of experience demonstrating progressive responsibility in roles focused on driving service excellence. The successful candidate will have experience in business-level reporting, complex data analysis, and data visualization.
We celebrate diversity, support inclusiveness, and encourage individual expression in our workplace. We do not tolerate harassment or discrimination toward any of our applicants or employees.
The ideal candidate will have a university degree or equivalent experience and preferably have implemented Performance Management Systems in large organizations.
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