Senior IT Technical Specialist

2 days ago

Pune, Maharashtra, India beBeeTechnical Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
IT Specialist Role Overview

The IT specialist role is crucial to ensuring the performance, security, and compliance of key enterprise application systems.

Key Responsibilities:
  • Application Management:
    • Oversee day-to-day operations, configuration, and maintenance of enterprise applications including SharePoint, LSCM Tyre Order Management System (Helix 2.0), HR Employee Engagement System (EES), Concur, and other core platforms.
  • User Support & Training:
    • Provide guidance and support to business users, escalating complex issues to regional IT support teams when needed.
    • Conduct user training and prepare user guides and documentation to improve adoption and efficient use of applications.
  • Audit & Compliance:
    • Ensure application systems adhere to internal controls and audit requirements.
    • Coordinate with internal and external auditors to facilitate IT-related audits and provide necessary documentation and support.
  • IT Financial Management:
    • Assist in managing IT budgets and expenditure tracking for applications and services.
    • Prepare recharge summaries and coordinate cost allocations with finance and relevant departments.
    • Support cost forecasting and reporting for annual budget planning.
  • Project Coordination:
    • Support the planning and implementation of system improvements or new application rollouts.
    • Collaborate with cross-functional teams, vendors, and regional/global IT for successful delivery of IT projects.
  • Continuous Improvement:
    • Identify opportunities for process automation and system optimization.
    • Stay up-to-date with new technologies and best practices relevant to assigned systems.
    Requirements:
    • Engineering Degree in Computer Science / Information Technology / Computer Engineering or its equivalent.
    • Min 5 years of relevant working experience in software project management and software development and system implementation.
    • Hands-on experience with SharePoint, Tableau, ERP/Order Management Systems, HR systems, and financial tools such as Concur.
    • Strong understanding of IT compliance, audit standards, and budget processes.
    • Excellent problem-solving, communication, and project coordination skills.

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