Operations Car Lease Manager
2 weeks ago
We are seeking a highly skilled and experienced Operations Car Lease Manager to join our team at Refyne. This role is crucial to the success of our car lease offering, ensuring seamless operations, innovative process digitization, and exceptional client engagement.
The ideal candidate will have a proven track record in the automotive leasing industry and a passion for operational excellence.
Responsibilities- Develop Strategic Relationships: Develop internal and external relationships with customers and clients to drive business growth.
- Sell Automotive Leases: Sell automotive leases to various customers, clients, and executives, ensuring a seamless sales experience.
- Meet Transportation Requirements: Assist and support companies and organizations in meeting their transportation requirements, providing expert advice and guidance.
- Financial Options: Advise customers on financial options available in the market to meet their automotive needs, ensuring they make informed decisions.
- Automotive Lease Advice: Advise customers on taking the best automotive leases, considering their financial situation and goals.
- Vehicle Information: Provide customers with complete vehicle information, including costs, terms, and conditions, ensuring transparency and clarity.
- Estimate Preparation: Prepare estimates, working out the cost of the automotive business or vehicles, including insurance and taxes, and legal fees.
- Lease Agreements: Prepare lease agreements with contract and lease terms, credits, and warranties, collaborating with the legal team.
- Best Practices: Integrate the best practices in preparing lease agreements for customers, ensuring a seamless experience.
- Customer Satisfaction: Ensure hundred percent customer satisfaction through honest efforts in automotive leasing business.
Qualifications
- Bachelor's Degree: Bachelor's degree in Finance, Business Administration, or a related field; or equivalent work experience.
- Experience: Minimum of 13 years of experience in operations, preferably in leasing operations, automotive finance, or financial services.
- Lease Management Software: Proficiency in lease management software and fintech platforms.
- Organizational Skills: Excellent organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
- Interpersonal Skills: Strong interpersonal and communication skills with a customer-centric approach.
- Data Analysis: Ability to analyze data and generate actionable insights.
- Problem-Solving: Problemsolving mindset with a proactive and solution-oriented attitude.
Preferred Qualifications
- Fintech Environment: Experience in a fintech or tech-driven environment.
- Lease Accounting: Strong understanding of lease accounting, financial regulations, and compliance standards.
- Financial Modelling: Knowledge of advanced financial modelling and lease analytics.
- Automotive Industry: Familiarity with automotive industry trends and lease market dynamics.
Key Skills: Communication, client engagement, customer satisfaction, operations management, financial regulations, lease management software, communication skills, lease analytics, compliance standards, relationship management, problem-solving, lease preparation, operations, organizational skills, data analysis, financial modeling, operating lease, automotive finance, automotive industry knowledge, fintech platforms, lease accounting, financial advising, interpersonal skills, sales.
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