Senior Implementation Conversion Product Consultant

3 weeks ago

Pune, Maharashtra, India Jobs for Humanity Full time
Job Description

Position Type: Full-time

Type of Hire: Experienced

Education Desired: Bachelor of Commerce/Business

Travel Percentage: 50-75%

Job Responsibilities:

  • Project Management Experience:
  • Extensive knowledge of project management standards, processes, procedures, and guidelines as well as various IT project methodologies and life cycles.
  • Advanced skills with project management software.
  • Strong Order to Cash (O2C) Experience:
  • End-to-End O2C Process: Must have a deep understanding and hands-on experience in managing the entire Order-to-Cash cycle.
  • Process Optimization: Proven ability to identify inefficiencies within the O2C process and implement improvements that enhance accuracy, speed, and customer satisfaction.
  • ERP Expertise:
  • ERP Systems: Extensive experience working with major ERP systems (SAP, Oracle, etc.) is essential.
  • ERP system optimization to support O2C processes.
  • Collections Experience:
  • Collections Management: Strong background in managing collections processes, including outstanding receivables, dispute resolution, and reducing Days Sales Outstanding.
  • Customer Relations: Ability to maintain positive customer relationships while effectively managing collections to ensure timely payments.
  • Strong analytical, trouble-shooting, and problem-solving skills as well as excellent human relations, negotiation, and documentation skills. The ability to translate client requirements to technical specifications and then explain these concepts to customer groups.
  • A bachelor's in business or a related field or the equivalent experience.

What will you Bring:

  • Role requires acting as Project Manager. This would include:
  • Conducting weekly status meetings.
  • Working through issue management and resolution.
  • Maintaining status reports, issue, and action logs, project plans, documentation, and managing milestones.
  • Managing Budgets on Projects.
  • Managing project risk and assisting with problem resolution.
  • Conducting data analysis, product mapping, and client interviews to assess data requirements for software utilization.
  • Creating data maps and transaction workflow documents that show exactly how every field will be converted.
  • Performing tests to ensure new, customized software meets customer-specific needs.
  • Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly.
  • Training customers on new systems and procedures.
  • Leading and executing project activities regarding functional and technical requirements and designs, testing, training, and support.
  • Project planning and requirement gathering and specifications.
  • Coordinating work tasks with cross-functional team leaders to develop solutions with other team members.
  • Executing and delivering project tasks within time and budget constraints.
  • Understanding client needs and developing and maintaining excellent customer relations.
  • Assigning tasks to other consultants and supervising work when necessary.
  • Store all Project deliverables (signoffs, documentation, workbooks, customer status reports, tech info/VPN, issues list, major decisions, etc.) on SharePoint.

Educational Qualification:
B.E., B.tech, MBA

Added Bonus if you have:

  • Knowledge of FIS' products and services.
  • Knowledge of banking or Financial services industry.

What we offer you:

  • A range of benefits designed to help support your lifestyle and wellbeing.
  • A multi-faceted job with a broad spectrum of responsibilities.
  • A modern international work environment and a dedicated and innovative team.

A broad range of professional education and personal development possibilities – FIS is your final career step.

Privacy Statement:

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model:

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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