Senior Implementation Manager

1 week ago


Pune, Maharashtra, India FIS Full time

Job Overview :

We are seeking a skilled Senior Implementation Manager to join our team at FIS. As a key member of our Implementations/Conversions management team, you will play a crucial role in establishing division business strategies that align with corporate goals and objectives. Your responsibilities will include communicating strategies, demonstrating leadership, performing resource planning, and managing a staff of multi-functional and technical professionals.

Key Responsibilities :

  • Works with the Implementations/Conversions management team to establish division business strategies that align with corporate goals and objectives; effectively communicates strategies translating them into actionable items.
  • Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved.
  • Performs resource planning and allocation; supports direct reports in meeting conversion timelines and requirements.
  • Manages a staff of multi-functional and technical professionals:
  • Performance management: establishes clear performance goals that align with team, division, and corporate goals; communicates strengths/development needs; mentors and coaches team members; provides challenging assignments and opportunities for development; recognizes, rewards, and communicates individual accomplishments and contributions.
  • Staffing: approves hiring recommendations; holds direct reports accountable for staff continuity; maintains varying and complimentary levels of skills, knowledge, and abilities across multiple teams.
  • Employee relations: fosters and promotes cooperation and information sharing among team members; proactively addresses performance issues through appropriate Human Resources tools.
  • Uses knowledge of FIS's conversion management principles and methodologies to identify, develop, and implement new processes, improve existing processes, and/or eliminate ineffective processes; holds teams accountable for compliance.
  • Uses financial and qualitative information and tools to effectively establish and manage budget and revenue goals.
  • Understands technical and functional concepts of FIS products including the interrelationships between products and technologies that support products.
  • Interacts directly with clients at a senior/executive management level, managing problem escalation and providing sales support.
  • Remains abreast of industry trends and technology standards.
  • Other related duties assigned as needed.

What We Offer :

  • A range of benefits designed to help support your lifestyle and wellbeing
  • A multi-faceted job with a broad spectrum of responsibilities
  • An international work environment and a dedicated and innovative team
  • An extensive range of personal development opportunities
  • A work environment built on collaboration, flexibility and respect

FIS Privacy Statement :

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the privacy statement on our website.

Sourcing Model :

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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