Cloud Architect

21 hours ago

Gandhinagar, Gujarat, India beBeeCustomerExperience Full time ₹ 15,00,000 - ₹ 30,00,000
">Cloud Architect - Customer Experience Specialist">

We are seeking a seasoned Cloud Architect to drive the design and implementation of scalable, high-performance customer experience solutions leveraging Salesforce technologies.

">
  • The ideal candidate will bring deep expertise in Salesforce Sales Cloud, Service Cloud, Marketing Cloud, integrations, and emerging technologies like Agentic AI and CRM Analytics.
  • This individual will play a key role in driving architectural best practices and delivering an integrated Customer 360° view to enable personalized and intelligent customer experiences.
">Key Responsibilities:">
  • Lead solution architecture discussions across multiple Salesforce clouds.
  • Define scalable architecture patterns and best practices for Salesforce implementation and integration.
  • Collaborate with stakeholders (IT, business, developers, admins) to ensure architecture alignment with business objectives.
  • Conduct technical design sessions, architect and document solutions, and present the architectural approaches to clients.
  • Oversee governance and design reviews to ensure adherence to standards.
">Requirements:">
  • 10+ years of experience in the Salesforce ecosystem with a strong track record in solution/enterprise architecture.
  • Expertise in Sales Cloud, Service Cloud, and Marketing Cloud.
  • Experience with Salesforce migrations and systems integrations.
  • Hands-on experience with Salesforce Data Cloud and CRM Analytics.
  • Strong understanding of Salesforce security, data modeling, and performance tuning.
  • Experience with AI/ML features in Salesforce, particularly Agentic AI, Einstein GPT, or Copilot.
">

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