Senior Business Analyst, Applications Support

4 days ago


Hyderabad, Telangana, India Parexel Full time

Unlock Your Potential as a Senior Business Analyst, Applications Support

The Senior Business Analyst, Applications Support will play a critical role in ensuring the smooth operation of our Concur Travel & Expense system. This includes accurate and on-time processing of reports, maintaining all aspects of the online system, and interacting with internal and external stakeholders to ensure integration projects are completed successfully.

Key Responsibilities:

  • Analyze and resolve day-to-day business issues raised through the ticketing system.
  • Maintain Concur users in the Concur T&E system by setting up new users, disabling terminated users, and establishing usernames and passwords.
  • Perform system administration functions, including maintaining accurate system limits, branch/cost center relationships, and audit rules.
  • Consolidate expense reports in advance of payment by Treasury, checking for errors and policy violations.
  • Interact with Concur users, including upper levels of management, to troubleshoot issues with varying complexity.

Requirements:

  • Bachelor's degree or equivalent in Computer Science, Information Systems, or a related field.
  • Minimum of 5-9 years using Concur.
  • Excellent financial and analytical skills.
  • Knowledge of Oracle eBusiness Suite is a plus.

Preferred Experience:

  • Application Support
  • Financial Services
  • Concur Expense Module Certification

Language Skills:

  • Ability to communicate effectively in English verbally and in writing.
  • Ability to read and interpret technical journals and specifications.


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