
Healthcare Caller Required for Patient Engagement
5 days ago
Job Title
">- ">
- ">Healthcare Caller Required for Patient Engagement">">
About the Role
">- ">
- ">We are seeking a skilled Telecaller to join our team, responsible for engaging with patients through effective communication and providing excellent customer service.">">
Key Responsibilities:
">- ">
- ">Handle inbound and outbound calls from patients, addressing their queries, and providing accurate information about hospital services and doctors' availability.">">
- ">Maintain call records and update CRM/HMIS systems for efficient patient management.">">
- ">Collaborate with front office and clinical teams to ensure seamless patient experience.">">
- ">Demonstrate professional, empathetic, and courteous communication skills at all times.">">
Requirements:
">- ">
- ">Graduate/Undergraduate degree with excellent communication skills in Gujarati, Hindi, and English.">">
- ">Prior experience in hospital/healthcare telecalling is preferred but not mandatory.">">
- ">Basic computer proficiency in MS Office and HMIS/CRM systems.">">
- ">Strong interpersonal skills, patience, and ability to handle patients with care.">">
What We Offer:
">- ">
- ">A supportive and professional work environment.">">
- ">Opportunities for training and career growth.">">
- ">A chance to be part of an advanced super speciality hospital.">">
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