Healthcare Caller Required for Patient Engagement

5 days ago


Davangere, Karnataka, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 40,00,000

Job Title

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  • ">Healthcare Caller Required for Patient Engagement">">
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About the Role

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  • ">We are seeking a skilled Telecaller to join our team, responsible for engaging with patients through effective communication and providing excellent customer service.">">
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Key Responsibilities:

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  • ">Handle inbound and outbound calls from patients, addressing their queries, and providing accurate information about hospital services and doctors' availability.">">
  • ">Maintain call records and update CRM/HMIS systems for efficient patient management.">">
  • ">Collaborate with front office and clinical teams to ensure seamless patient experience.">">
  • ">Demonstrate professional, empathetic, and courteous communication skills at all times.">">
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Requirements:

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  • ">Graduate/Undergraduate degree with excellent communication skills in Gujarati, Hindi, and English.">">
  • ">Prior experience in hospital/healthcare telecalling is preferred but not mandatory.">">
  • ">Basic computer proficiency in MS Office and HMIS/CRM systems.">">
  • ">Strong interpersonal skills, patience, and ability to handle patients with care.">">
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What We Offer:

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  • ">A supportive and professional work environment.">">
  • ">Opportunities for training and career growth.">">
  • ">A chance to be part of an advanced super speciality hospital.">">
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