
Operations Strategy Leader
2 days ago
Sr Manager – Business Excellence, Operations Strategy Lead
Role OverviewThis is a Sr Manager position responsible for leading initiatives to drive operational efficiency and quality in key business functions.
Key Responsibilities:
- Develop and implement business excellence strategies to improve operational efficiency, client delivery, and employee experience.
- Lead process re-engineering and optimization initiatives across digital marketing verticals (media, creative, data, content).
- Implement quality and governance frameworks (SOPs, KPIs, audits, compliance) to ensure consistent performance.
- Collaborate with cross-functional teams to identify gaps, reduce costs, and enhance productivity.
Requirements
- 7+ years of experience in business excellence, strategy, or operations.
- Proven track record of leading transformation initiatives across functions.
- Strong analytical and problem-solving skills; proficiency in Excel, Power Point, and visualization tools (Power BI/Tableau).
- Certification in Lean Six Sigma (Green Belt or Black Belt preferred).
Benefits
- Dynamic and fast-paced work environment.
- Opportunity to drive meaningful impact across people, process, and performance.
- Flexible and inclusive culture that encourages innovation.
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