Senior Implementation Specialist

3 days ago

Ajmer, Rajasthan, India beBeeProductSpecialist Full time ₹ 6,00,000 - ₹ 12,00,000
Product Specialist Role

This is a career opportunity for a skilled professional to work as a Product Specialist. The role involves collaborating with customers to understand their needs and providing them with solutions.

The ideal candidate should have hands-on experience in pharma projects and instrumentation background. They should be patient, able to listen and understand customer queries, and possess good analytical and problem-solving skills.

The successful candidate will be responsible for leading the project and team, demonstrating Caliber products to customers, and ensuring thorough understanding of customer requirements.

Key Responsibilities:

  • Demonstrate Caliber products to Customers
  • On-site build Installations and configurations
  • Assist delivery lead in Project kickoff and project planning
  • Execution of UAT/SAT (User Acceptance Test/Site Acceptance Test)
  • Execution of Installation Qualification protocol
  • Train the end-users on Caliber Products
  • Installation of production build and Database maintenance plan creation
  • Onsite support and customer call handling
  • Reproduce the reported issues or test case at offshore
  • Patch updating and maintenance
  • Installation of training, UAT and production builds
  • Execution of Operational Qualification
  • Support to customer on PQ execution
  • Interface Configurations
  • Execute test scripts
  • Assist in internal validation of product
  • Execute Validation scripts
  • Document issues and deviations of on-site validation
  • Review validation outputs with customer
  • Prepare validation summary Report

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