
Become An International Voice Process Expert
2 weeks ago
We are looking for a highly motivated and detail-oriented International Voice Process Engineer to join our team.
- The ideal candidate will have 1-4 years of experience in handling international voice processes, with excellent communication skills and the ability to work independently.
About the Role:
This is an exciting opportunity for individuals who thrive in fast-paced environments and possess strong analytical skills. The successful candidate will be responsible for reviewing new orders for accuracy and completeness, processing new orders on a web-based system, and clarifying customer inquiries.
Key Responsibilities:
- Reviewing new orders for accuracy and completeness
- New order processing on a web-based system
- Customer enquiry clarifications
- Maintaining service levels and high levels of accuracy
- Placing orders with partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
- Maintaining a high level of accuracy with respect to all activities.
- Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our internal systems.
Requirements:
- Any degree
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Familiarity with computer operations and software applications
- Highly organized and able to prioritize tasks effectively
Benefits:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to work on exciting projects and contribute to the growth and success of the company
Diversity, Equality & Inclusion:
- We are an equal opportunities employer and welcome applications from diverse candidates
- We are committed to creating an inclusive and respectful work environment
Contact Information:
Please note that we do not request fees or security deposits during the hiring process. We also do not send job offers via email services like Gmail or Hotmail.
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