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Customer Service Representative
2 weeks ago
Job Role:
">- Offer top-notch customer service to clients in a dynamic, nighttime environment.
- Guarantee timely and effective resolution of customer inquiries and concerns.
- Collaborate with cross-functional teams to achieve business goals.
Key Responsibilities:
">- Respond to customer inquiries through phone, email, or chat.
- Resolve customer complaints in a professional and courteous manner.
- Escalate complex issues to senior representatives as needed.
Required Skills & Qualifications:
">- Excellent English communication skills (U.S.-neutral accent preferred).
- Minimum qualification: 12th Pass (graduates/diploma holders encouraged).
- Comfortable working night shifts.
- Open to both freshers and experienced candidates.
Employee Benefits:
">- Monthly Salary: ₹15,000 – ₹19,000.
- Attendance Bonus: ₹1,000/month.
- Annual Performance Bonus: Up to ₹15,000.
- Free cab drop post-shift.
- Subsidized meals.
- PF & ESI benefits.