Bike Longevity Specialist

3 days ago

Bengaluru, Karnataka, India beBeeReliability Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title:

Reliability and Maintenance Strategist

Overview:

Yulu is a leading shared electric mobility company in India. We are committed to reducing traffic congestion and air pollution through smart, shared, and small-sized electric vehicles.

We are seeking an experienced Reliability and Maintenance Strategist to lead our repairs and maintenance efforts across all cities. This role will drive reliability, efficiency, and product/process excellence in our Repairs & Maintenance function.

Key Responsibilities:

  • Drive Bike Longevity: Conduct root cause analysis on critical and recurring failures, implement corrective and preventive actions to extend bike life, and improve component reliability.
  • Predict and proactively manage parts failure trends through historical data and on-ground inputs, optimize the parts lifecycle control to minimize wastage and improve cost efficiency.
  • Analyze fault trends and work with city teams to reduce repair frequency per bike, identify bottlenecks and improve repair SOPs and workflows to reduce fault-to-fix time.
  • Lead changes and enhancements in the Yuzen Repair Module (ops app) to make diagnosis and repair tracking faster and more reliable, work with the product and tech teams to embed intelligent workflows, fault codes, and issue prioritization features.
  • Liaise with EV and Hardware Product Teams for implementing design changes and reliability upgrades, act as a key feedback loop between on-ground R&M issues and product improvements.
  • Collaborate with city R&M managers to improve workshop/shop floor efficiency, drive standardized best practices, audits, and continuous improvement programs across locations.
  • Build and maintain dashboards for fault rate trends, part failure rates, TAT, and repair efficiency, track KPIs and align improvement initiatives to measurable outcomes.

Requirements:

  • 4+ years in R&M, product ops, or reliability engineering roles, EV experience is highly desirable.
  • Proven track record in data-driven RCA, maintenance engineering, or quality improvement roles.
  • Ability to understand mechanical/electrical subsystems in vehicles and drive reliability programs.
  • Experience in working with tech/product teams to build ops-focused tools or process automation.
  • Strong analytical mindset with proficiency in tools like Excel, SQL, or dashboarding platforms.
  • Excellent collaboration and communication skills; able to drive alignment across product, city ops, and hardware teams.

Benefits:

  • A central role with visibility across multiple functions and high ownership.
  • A fast-moving environment where your work directly impacts the customer and fleet experience.
  • The chance to drive strategic improvements in India's leading shared EV mobility platform.

What We Offer:

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