Patient Care Specialist

3 days ago

Alwar, Rajasthan, India beBeeCounselling Full time ₹ 25,00,000 - ₹ 45,00,000
Job Summary

As a patient counsellor, you will play a vital role in providing top-notch medical services and research opportunities.

Key Responsibilities:
  • Counsel patients and their families regarding treatment procedures, packages, and post-treatment care.
  • Handle patient inquiries and convert them into registrations/bookings.
  • Explain treatment options and facilities in a clear and empathetic manner.
  • Maintain follow-ups with patients to ensure timely decision-making and admissions.
  • Collaborate with doctors, nursing staff, and other departments for seamless patient coordination.
  • Achieve counselling and conversion targets set by management.
  • Maintain patient records, counselling reports, and feedback for continuous improvement.
  • Support marketing activities to enhance patient awareness and reach.
Requirements:
  • Bachelor's degree in any field (Healthcare/Management preferred).
  • Proven experience in sales, customer service, or patient counselling (healthcare/hospital background preferred).
  • Strong communication, persuasion, and interpersonal skills.
  • Target-driven with a positive and empathetic attitude.
  • Proficiency in MS Office and hospital management software (preferred).

This is an excellent opportunity to work in the healthcare industry and contribute to the growth and success of our team. If you are a motivated and compassionate individual with a passion for delivering exceptional patient care, we encourage you to apply.

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