Senior Billing Accountant Leader

2 weeks ago

Tiruchi, Tamil Nadu, India beBeeLeadership Full time ₹ 12,00,000 - ₹ 24,00,000

Job Opportunity

Business Support Team Supervisor Business Job Description

This is a key leadership role requiring strong business acumen, excellent communication skills and the ability to drive process improvements in the billing and accounting department.

  • Key Responsibilities:
    • Deliver and manage key performance indicators (KPIs) and metrics in line with prescribed targets.
    • Prioritize and organize work according to business priorities.
    • Develop an in-depth understanding of the technical aspects of the process.
    • Drive process improvements within the team for improved efficiency, client experience or better risk controls.
    • Periodic review of process risks and ensuring adequate controls are in place.
    • Meet with stakeholders to discuss process-related challenges and opportunities.
    • Work with relevant stakeholders for effectively resolving escalations.
    • Lead projects/tasks end-to-end in coordination with onshore stakeholders.
  • Resource Planning:
    • Forecasting and planning of resource requirements.
    • Manage resources efficiently through peaks and troughs in the business cycle.
    • Ensure contingency planning is in place for critical resources.
  • People Management/Development:
    • Setting appropriate goals and expectations for the team and conducting regular progress reviews.
    • Work closely with individuals and groom them to their full potential.
    • Assessing and developing competency levels to ensure team members have the expertise needed to add value to the business.
    • Proactive identification of performance issues. Creating action plans and coaching them to improve performance.
    • Conduct 1-1 and team meetings in line with Operational Engagement Framework.
    • Managing attrition and absenteeism in the team.
  • Top 5 Competencies:
    • Focusing on Clients.
    • Working in Teams.
    • Driving Excellence.
    • Influencing Stakeholders.
    • Developing Talent.
  • Qualifications:
    • Any Graduate/Postgraduate.
  • Skills:
    • Excellent verbal and written communication skills.
    • Good Interpersonal skills.
    • Good Analytical skills.
  • Knowledge:
    • Good understanding of Accounting & Insurance Principles preferable.
  • Eligibility Criteria:
    • Minimum 3 years' experience as a Team leader managing a team of 15+ individuals.

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