Customer Service Representative with German and English
4 weeks ago
At Stefanini, we are seeking a highly motivated Support Engineer with advanced German and good English language skills to join our team.
Support Engineer Role
The ideal candidate will be responsible for:
- Providing technical support to clients via remote access
- Documenting issues in our ticketing system
- Troubleshooting hardware, software, and network-related problems
- Escalating issues to senior support when necessary
- Communicating with clients to resolve their technical issues
Requirements
We are looking for a team player with:
- Advanced German language skills and good English language skills
- Motivation to learn new information and acquire new skills
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Previous customer service experience is a plus
About Stefanini
We are a global IT services company with over 35 years of experience in delivering IT solutions. Our team is passionate about helping clients achieve their goals through our services, including IT outsourcing, application development, and IT staffing.
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