
Strategic Customer Liaison
2 days ago
As a Customer Relationship Management (CRM) Manager, you will play a pivotal role in building and maintaining strong relationships with our clients. You will be responsible for analyzing customer data, segmenting markets, and developing strategies to improve customer loyalty.
Key Responsibilities:
- Manage customer relationships through effective communication and data-driven insights.
- Develop and implement strategies to improve customer retention and satisfaction.
- Oversee CRM project management, ensuring timely completion and meeting company goals.
- Collaborate with sales and marketing teams to implement effective solutions.
- Ensure that interactions are data-driven and contribute to the company's overall customer retention and satisfaction goals.
Requirements:
- Excellent analytical skills and experience in data analysis.
- Strong communication skills and ability to work effectively with sales teams.
- Experience in market segmentation and customer relationship management.
- Project Management skills, with the ability to plan, execute, and oversee CRM projects.
- Strong organizational skills and attention to detail.
- Ability to work independently and remotely.
- Experience with CRM software and systems.
- Bachelor's degree in Business, Marketing, or related field.
Why Choose Us?
We offer a dynamic and supportive work environment that fosters growth and development. As a CRM Manager, you will have the opportunity to make a meaningful impact on our customers' experiences and contribute to the company's success.
What We Offer:
Opportunities for professional growth and development.
A dynamic and supportive work environment.
Competitive compensation and benefits package.
Flexible work arrangements, including remote work options.
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