Strategic Customer Liaison

2 days ago


Malappuram, Kerala, India beBeeCustomerRelationshipManagement Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Summary

As a Customer Relationship Management (CRM) Manager, you will play a pivotal role in building and maintaining strong relationships with our clients. You will be responsible for analyzing customer data, segmenting markets, and developing strategies to improve customer loyalty.


Key Responsibilities:
  • Manage customer relationships through effective communication and data-driven insights.
  • Develop and implement strategies to improve customer retention and satisfaction.
  • Oversee CRM project management, ensuring timely completion and meeting company goals.
  • Collaborate with sales and marketing teams to implement effective solutions.
  • Ensure that interactions are data-driven and contribute to the company's overall customer retention and satisfaction goals.

Requirements:
  • Excellent analytical skills and experience in data analysis.
  • Strong communication skills and ability to work effectively with sales teams.
  • Experience in market segmentation and customer relationship management.
  • Project Management skills, with the ability to plan, execute, and oversee CRM projects.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and remotely.
  • Experience with CRM software and systems.
  • Bachelor's degree in Business, Marketing, or related field.

Why Choose Us?

We offer a dynamic and supportive work environment that fosters growth and development. As a CRM Manager, you will have the opportunity to make a meaningful impact on our customers' experiences and contribute to the company's success.


What We Offer:

Opportunities for professional growth and development.

A dynamic and supportive work environment.

Competitive compensation and benefits package.

Flexible work arrangements, including remote work options.



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