
System Reliability Specialist
2 days ago
As a seasoned reliability professional, you will play a pivotal role in designing and developing Service Level Agreements (SLA), Service Level Indicators (SLO), and Service Level Objectives (SLI) that drive high-quality services within our organization. You will collaborate with cross-functional teams to ensure seamless service delivery.
This involves working closely with developers, product managers, project managers, team leads, security, and QA team members to achieve common goals. A strong understanding of Site Reliability Engineering principles, particularly in performance, reliability, monitoring, and alerting in Production environments is essential for this role.
Experience with large-scale service management, cloud infrastructure design, and automation/configuration management is also crucial for success.
Key Responsibilities- Design and develop SLA, SLO, SLI of services within the Business Unit.
- Collaborate with cross-functional teams to ensure high-quality services.
- Involve in whole process of Development, Production System Operation including system maintenance, monitoring, automation, backend operation, ensuring high availability, regular application release, troubleshooting, middleware performance tuning and collaborating with functional, technical team members to provide high quality services.
- Always improve the system performance, reliability.
- Should have service ownership mind & proactively able to react to the production issues.
- Propose new technologies, tools etc. to improve the whole process of development, testing and production operations. Strong self-learning ability, motivation to work on new Technologies.
Our ideal candidate will have over 8 years of experience in SRE, handling high traffic production systems independently, troubleshooting (middleware, infra), automation, regular operation etc.
Requirements- Over 8 years of experience in SRE, handling high traffic production systems independently, troubleshooting (middleware, infra), automation, regular operation etc.
- Implement Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment
- Experience in management of large-scale service.
- Experience in design and construction of public cloud (Ex. GCP, Azure), preferably GCP.
- Good knowledge in CI/CD/CT pipeline using tools such as Jenkins/Bamboo and VCS such as GIT/SVN
- Strong knowledge in LINUX based system operation and extensive skills in Linux commands.
- Hands-on experience in Unix/Linux/Shell/Python scripting
- Experience with automation/configuration management, e.g., Terraform, Puppet, Chef, Ansible
- Experience in developing and operating one or more of following systems: Kubernetes, Nginx, ELK stack, Hadoop, etc.
- Identify process gaps and recommend on best practices based on industry standards.
- Provide technical expertise on complex automation and functional issues.
- Flexible emergency support timing based on the business requirement. Must adapt to business needs in terms of working hours.
- Big Data technologies such as Hadoop, NoSQL - Couchbase, Cassandra
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