Senior Robotics Services Manager

2 weeks ago

Mumbai, Maharashtra, India beBeeIndustrial Full time ₹ 15,00,000 - ₹ 22,50,000

About a Leading Industrial Automation Company:

Key Responsibilities

  • Develop and implement a comprehensive service strategy for mobile robotics, aligned with business objectives and customer needs.
  • Oversee all aspects of MR operations, including the development of SOPs for MR onboarding and field operations.
  • Provide expert technical leadership and guidance on complex mobile robotics systems, including sensors, actuators, and associated field instrumentation.
  • Be the primary point of contact for high-value MR clients post-deployment, acting as a trusted advisor to foster strong, long-term relationships.
  • Leverage data to identify inefficiencies and continuously improve processes across delivery, support, and customer engagement.

Role Expectations

  • Education: Bachelor's degree in Business, Operations, Engineering, or a related field (MBA is a plus).
  • Experience: A minimum of 12+ years of progressive experience in operations management, industrial maintenance, field service, or a related field, with at least 5+ years in a leadership role.
  • Technical Skills: Deep understanding of mobile robotics systems and aftermarket product ecosystems. In-depth knowledge of various technologies relevant to robotics, such as sensors, actuators, and control systems.
  • Requisites: Currently working with MR owners or in the automotive industry.

Benefits

This position offers a challenging and rewarding opportunity to grow professionally and personally.

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