Enterprise Network Support Specialist

2 weeks ago


Coimbatore, Tamil Nadu, India beBeeNetwork Full time US$ 90,000 - US$ 1,30,000
Job Overview

The role offers an opportunity to be part of a dynamic team that focuses on delivering exceptional customer experiences through technical expertise and problem-solving skills.


We are seeking a skilled professional with hands-on experience in Linux and Windows Server environments, as well as strong knowledge of networking, security, and certificate management platforms.


The ideal candidate will have a background in managing, deploying, and applying hotfixes/patches for applications and web services, along with experience working with Kubernetes for container orchestration and management.


Additionally, the candidate should have practical knowledge of shell scripting or Python for automation and troubleshooting, as well as experience in Cloud environments such as AWS and Azure.


A bachelor's degree in Computer Science, Information Technology, or a related field is required, along with good verbal and written communication skills for effective customer and stakeholder interaction.


Certifications such as CCNA, Network+, RHEL, AWS, or Azure are preferred but not mandatory.


This role requires strong collaboration skills, a willingness to learn, and adaptability in a fast-paced environment.


Key responsibilities include handling customer issues, driving them to closure, being a technical expert in product upgrades and hotfix lifecycles, effective troubleshooting, and logical reasoning.


The successful candidate will also contribute to knowledge base maintenance and contribution by creating documents for new issues faced, strive for automation, and work in a 24-7 environment.


Flexible working hours, remote work options, and a supportive work-life balance are key benefits of this role.




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