Business Process Leader

1 week ago

Rajahmundry, Andhra Pradesh, India beBeeOperations Full time ₹ 70,00,000 - ₹ 1,00,00,000
About the Role

We're seeking a seasoned Operations Manager to drive excellence in our client-facing operations.

The ideal candidate will lead the development of short and long-term business strategies, collaborating with key stakeholders and executing agreed-upon plans.

Key responsibilities include:

  • Managing workflow, handling escalations, and proactively engaging resources to address issues and effectively delegating workload across the leadership team
  • Delivering and contributing assigned operational programs, projects, and/or services that are significant to the business unit
  • Building and fostering high-quality relationships with internal/external stakeholders

The successful candidate will have a proven track record of delivering excellent levels of client service across varied processes & stakeholders, with knowledge and experience in organizational effectiveness and operations management. Broad operations expertise encompassing coordinating with diverse logistical functions such as Operations, IT, Compliance, and Enterprise Risk Management is essential.

Bonus points if you have technology proficiency, specifically prior experience in RPA/NON-RPA automation, process/solution design & business development/transformation.

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