Retail Leadership Position

2 weeks ago

Mysore, Karnataka, India beBeeManager Full time ₹ 10,00,000 - ₹ 14,00,000

Job Overview

Bridlen is seeking a seasoned Retail Leader to spearhead operations and drive sales at our flagship store in Bombay. As the Store Manager, you will be responsible for leading a high-performing team, delivering exceptional customer experiences, and maintaining premium retail standards.

About the Role

  • Lead a dynamic team of sales professionals to achieve sales targets and provide top-notch customer service.
  • Maintain visual merchandising standards, ensuring displays are engaging and reflect Bridlen's commitment to craftsmanship and timeless design.
  • Manage daily store operations, including inventory, stock levels, and replenishments, to ensure efficiency and quality.

Key Responsibilities

  1. Leadership & Team Management
  • Recruit, train, and mentor staff to foster a culture of excellence and accountability.
  • Set and track performance goals for the team, driving growth and improvement.
Customer Experience
  • Ensure every customer receives personalized, premium service, resolving escalations with professionalism and empathy.
  • Build long-term relationships with clients and repeat customers, driving loyalty and retention.
Sales & Growth
  • Drive sales performance, consistently achieving store targets and identifying opportunities for growth.
  • Monitor KPIs, implementing strategies for improvement and supporting in-store events, launches, and brand activations.
Operations & Inventory
  • Manage daily store operations to ensure efficiency and quality, generating weekly/monthly reports on sales, customer insights, and operations.
  • Oversee inventory, stock levels, and replenishments, maintaining optimal levels and minimizing waste.
Requirements
  • 6+ years of experience as a Store Manager, preferably in luxury/fashion/footwear.
  • Proven success in leading teams and achieving sales targets, with strong people management and communication skills.
  • Passion for artisanal products, craftsmanship, and premium customer service, with proficiency in POS and inventory management systems.

Preferred Qualifications

  • Fluent in English; Hindi/Marathi.
  • Self-motivated, detail-oriented, and able to work in a dynamic retail setup.

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