Logistics Account Manager

3 weeks ago


Bengaluru, Karnataka, India ATSPL - Karnataka Full time
About the Role

At ATSPL - Karnataka, we are looking for a skilled professional to manage and grow B2B relationships with our key shipper accounts. As a Logistics Account Manager, you will be responsible for creating and implementing account management strategies to retain and grow shippers and win business volume from them.

Key Responsibilities
  • Deliver positive experience to assigned shipper accounts and win volume (#Shipments and Revenue) and hygiene parameters.
  • Develop your individual account management strategy at a shipper-level.
  • Understanding and reinforcing the value proposition and creating joint business plans with shippers.
  • Action proactive and reactive measures on key business parameters like operations, claims, and receivables.
  • Follow the standard operating processes to scale the working of the function.
  • Help refine the business value proposition using local knowledge, secondary research and past data.
  • Escalations and Query management.
Requirements
  • More than 3 years of experience in B2B Sales or Account Management.
  • Experience in an analytical, results-oriented environment with external customer interaction.
  • Proven ability to manage the business "by the numbers".
  • Excellent written and oral communication and presentation skills.
  • Knowledge of English, Hindi is a must.
  • Additional language knowledge will be an added advantage.
Preferred Qualifications
  • Experience working with e-commerce or logistics.
  • Deep understanding of the B2C transportation landscape in India with prior interactions with shippers.


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