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Solar Energy Operations Specialist

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Job Description

We are seeking a skilled Technical Support Specialist to join our fast-growing team dedicated to community-powered solar solutions.

As a key member of our Construction team, you will support Sales, Design, and Customer Service teams while reporting to the Construction Engineering Manager.

  • Provide high-level technical support to installation companies/customers/manufacturers (troubleshooting, problem resolution, RMA's).
  • Handle and log all technical calls/emails.
  • Perform installation quality checks & collect installer feedback.
  • Maintain CRM records and prioritize customer service/maintenance requests.
  • Escalate critical issues to the Construction Manager.
  • Track post-installation smart meter applications.