Accounting Department Telecommunication Representative

8 hours ago


Delhi, Delhi, India beBeeCallcenter Full time ₹ 6,00,000 - ₹ 8,00,000
Job Opportunity

We are seeking a dynamic and detail-oriented Calling Executive to handle inbound and outbound calls, manage student data records, and prepare payment schedules.


Key Responsibilities:
  • Make daily calls to students regarding due or pending fees.
  • Conduct regular follow-ups via phone calls, emails, SMS, and reminders.
  • Update and maintain accurate data in software and Google Sheets on a daily basis.
  • Prepare and manage payment schedules in software.
  • Maintain a follow-up tracker to monitor pending payments and actions taken.
  • Coordinate with the Accounts Head for reporting and escalation of overdue cases.

Required Skills & Qualifications:
  • Clear and Fluent Communication in English (verbal & written).
  • Basic Mathematics Skills ability to calculate amounts, percentages, and totals.
  • Proficiency in Google Sheets & MS Excel (knowledge of formulas like SUM, AVERAGE, PERCENTAGE, etc.).
  • Basic Accounting Knowledge understanding of GST invoices and basic billing terms.
  • Strong persuasion, follow-up, and negotiation skills.
  • Good organizational skills with attention to detail.
  • Ability to work in a fast-paced environment.

Qualifications:
  • Graduate in any discipline (Commerce/Accounts background preferred).
  • 13 years of experience in telecalling, accounts follow-up, or a similar role.


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