Data Insights Specialist
2 weeks ago
Sun Life is seeking a highly skilled Data Insights Specialist to join its team. This role involves developing analytics solutions and enabling faster and better decision making for the company.
The ideal candidate will have strong analytical skills, proficiency in Excel and related tools, and the ability to communicate insights effectively to business stakeholders.
Main Responsibilities:- Analyzing data from numerous systems to create reporting tailored for the business. Producing daily/weekly/monthly reports, analyzing and reporting on ad-hoc requests, while creating and maintaining operational dashboards within agreed timelines.
- Collecting and interpreting data, developing and maintaining databases, filtering data, correcting code issues, preparing business reports.
- Understanding business requirements and translating them into reporting requirements.
- Developing operational performance reports and dashboards to give an operational overview - reporting on SLAs, KPIs, CIs, Savings and other functional metrics.
- Developing and maintaining MIS applications developed in MS Excel/MS Access.
- Collaborating with Tableau developers to fetch/provide required data inputs.
- Identifying process improvement areas and developing solutions.
- Working as a data custodian & SME for operational reporting.
- Managing stakeholders and fulfilling their expectations.
- A minimum graduate degree in Mathematics, Computer Science, Engineering or equivalent.
- Expertise in visual analytics and design principles.
- At least 3 years of experience in:
- MS Excel including Lookups, Pivot tables, Power Query/Power Pivot and macro coding.
- MS Access.
- MS PowerPoint/MS Excel Reporting.
- Proven experience in automating reporting processes.
- Working in an agile development environment including rapid prototyping during sprints.
- Advanced Excel experience including V Lookups, Pivot tables, Charts, Conditional Formatting, Power Query and Macro/VBA.
- Strong hands-on experience in developing applications using Excel macros and MS Access.
- Strong data presentation skills.
- A high level of attention to detail and accuracy.
- Proven experience in developing dashboards, trend analysis, data interrogation and reporting.
- The ability to work independently, manage engagements or parts of large engagements directly with business partners.
- A solid understanding of how to consolidate and transform data to meaningful and actionable information.
- The ability to draw out meaningful business insights by synthesizing information from multiple sources.
- Strong oral and written communication skills, including presentation and storytelling with data.
- Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment.
- A willingness to listen, challenge, communicate, and respect team members' ideas and opinions openly.
- Comfortable with ambiguity and effective in delivering iterative solutions.
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