Quality Assurance Lead

4 days ago


Noida, Uttar Pradesh, India beBeeQualification Full time ₹ 9,00,000 - ₹ 12,00,000

Job Description

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We are seeking an experienced Quality Assurance Lead to join our team. The successful candidate will be responsible for leading and managing the Quality function for the International Travel process.

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Key Responsibilities

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  • Develop and implement quality frameworks, audits, and compliance processes">
  • Lead and manage a team of Quality Analysts to deliver results">
  • Partner with operations to drive continuous improvement">
  • Ensure process excellence through calibration, RCA, and audits">
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Requirements

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To be successful in this role, you will need:

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  • A minimum of 2+ years of experience as an Assistant Manager – Quality (BPO/International Travel process preferred)">
  • A strong understanding of quality frameworks, audits, and compliance">
  • Excellent people management and stakeholder management skills">
  • An analytical mindset with a proven track record of driving quality metrics">
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Benefits

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This is a great opportunity to work with a dynamic team and contribute to the success of our organization. You will have the chance to develop your skills and expertise while working on challenging projects.

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About Us

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We are a company that values innovation, teamwork, and customer satisfaction. We offer a collaborative and supportive work environment where you can grow and thrive.

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