Housekeeping Manager

4 weeks ago


Chennai, Tamil Nadu, India AccorHotel Full time
Job Title: Housekeeping Manager

AccorHotel is seeking a highly skilled and experienced Housekeeping Manager to join our team. The successful candidate will be responsible for managing and directing all housekeeping activities in the hotel to ensure the highest levels of cleanliness and guest satisfaction.

Key Responsibilities:
  • Assist the Executive Housekeeper in planning and coordinating housekeeping activities.
  • Establish and maintain seamless coordination with all departments to ensure maximum cooperation, productivity, morale, and guest service.
  • Maintain appropriate staffing levels to consistently provide excellent guest service.
  • Provide effective support to the team to enable them to provide a range of effective and efficient services.
  • Ensure that the team has been trained for all safety provisions.
  • Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Requirements:
  • Leadership skills that utilize persuasion and motivation to attain organizational goals.
  • Ability to accept responsibility.
  • Self-confidence, motivation, drive, and tenacity.
  • Ability to enhance organizational performance.
  • Ability to clearly delegate tasks and responsibilities.
  • Ability to think strategically, inductively, and creatively.
  • And the propensity to recognize and acknowledge other people's ideas.
Working Conditions:
  • Ensures that the workplace and storage areas remain clean and tidy.
  • Respects the instructions and safety guidelines for the equipment used.
  • Applies the hotel's security regulations (in case of fire, etc.).
  • Applies the ISO 9001 quality certification requirements that impact his/her role.
  • Respects the hotel's commitments to the Environment Charter (saving energy, recycling, sorting waste, etc.) and meets Ibis ISO 14001 environmental commitments as applicable to the role if the hotel is involved in the programme.


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