Senior Retail Operations Manager

6 days ago


Raipur, Chhattisgarh, India SUMEET SYNFAB INDIA PRIVATE LIMITED Full time

We are seeking a driven and customer-focused Assistant Store Manager to lead store operations and drive business growth at Sumeet Synfab India Private Limited.

Responsibilities:

Main Responsibilities:

Create and execute business strategies to increase customer traffic, enhance profitability, and expand store presence.

Supervise daily store operations, ensuring seamless execution of store standards and policies.

Key Performance Indicators (KPIs):

  1. Deliver exceptional customer service, resulting in high customer satisfaction ratings.
  2. Motivate and train the sales team to meet sales objectives.
  3. Develop and implement effective business strategies to drive store growth.
  4. Ensure store compliance with health and safety regulations.
  5. Develop and arrange promotional materials and in-store displays.

Requirements:

Proven track record in retail operations management with a strong customer service focus.

Excellent leadership and training skills to motivate and develop the sales team.

Ability to develop and execute business strategies to drive store growth.

Strong analytical and problem-solving skills to ensure seamless store operations.

Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.

Degree in Business Administration, Marketing, or related field (desirable).

2+ years of experience in retail operations management (preferably in a similar role).

Proficiency in MS Office, including Excel, Word, and PowerPoint.

Excellent organizational and time management skills to prioritize tasks and meet deadlines.



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