Technical Solutions Professional

3 days ago

Kozhikode, Kerala, India beBeeITspecialist Full time ₹ 9,00,000 - ₹ 12,00,000

**Job Summary:**

We are seeking a proactive and solutions-oriented ITCS Enablement Specialist to join our team in Bangalore. This is a frontline, on-site role responsible for providing exceptional IT support to employees across local, remote, and home office environments.

The ideal candidate will have 4+ years of experience in an IT Helpdesk or Technical Support role, with strong experience supporting Windows 11, MacOS (Sequoia), and common business productivity software (Office 365, Adobe, etc.).

Main Responsibilities:

  • Provide end-user support for hardware, software, and peripherals.
  • Deliver multi-channel support for local and remote users.
  • Support the transition from our current ITSM platform to ServiceNow.
  • Manage tickets efficiently and escalate when necessary.
  • Image, configure, and deploy laptops and desktops for new hires and tech refreshes.
  • Use FreshService for IT asset lifecycle management.
  • Enforce IT security policies and assist in remediating security incidents or vulnerabilities.
  • Troubleshoot issues related to network connectivity, A/V conference tools, scanning, printing, and device access.
  • Collaborate with internal teams to identify and implement service improvements or automation opportunities.
  • Participate in special projects, pilots, and rollouts of new technologies or processes.

Required Skills and Qualifications:

  • 4+ years of experience in an IT Helpdesk or Technical Support role.
  • Associate degree (or higher) in Computer Science, Information Technology, or equivalent professional experience.
  • Strong experience supporting Windows 11, MacOS (Sequoia), and common business productivity software.
  • Familiarity with cloud applications, endpoint security, mobile/tablet support, and remote tools.
  • Able to troubleshoot and resolve technical issues for non-technical users with patience and clarity.
  • Experience using or supporting ITSM platforms such as FreshService, ServiceNow, Remedyforce or Jira.
  • Demonstrated ability to multitask, prioritize, and problem-solve in a dynamic environment.

Benefits:

  • Opportunities for professional development and growth.
  • A diverse and inclusive work environment.
  • A competitive salary and benefits package.

Others:

  • Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or ITIL Foundation are a plus.
  • Prior experience in STPI-bonded asset environments or working within SEZ/EOU frameworks is a plus.
  • Familiarity with client and endpoint management platforms like SCCM, Intune, or Jamf is a plus.

About Us:

We strive to build a diverse workforce that reflects the communities we serve. We believe in creating a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives.

  • Technical Solutions Leader, India Operations

    17 hours ago

    Kozhikode, Kerala, India Previse Solutions Full time ₹ 20,00,000 - ₹ 28,00,000 per year

    Job Title: Technical Solutions Leader India OperationsOpportunity IntroductionAre you ready to take on a dynamic and impactful role that combines your technical expertise, leadership skills, and creativity? This is your opportunity to join Previse Solutions, an innovative and growing IT services company, and play a key role in shaping our future.We're a...

  • Technical Solutions Leader

    7 hours ago

    Kozhikode, Kerala, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job TitleWe are seeking an experienced technical professional to provide leadership and expertise in Genesys PureConnect environments.Main Responsibilities:Develop and implement effective troubleshooting, support, and maintenance strategiesProvide guidance on technical solutionsRequirementsTo be successful in this role, you will need the following skills and...

  • Technical Solutions Consultant

    3 hours ago

    Kozhikode, Kerala, India beBeeConsultant Full time ₹ 1,20,00,000 - ₹ 2,50,00,000

    Job Opportunity:We are seeking a seasoned professional to join our team as a techno-functional consultant. As a key member of our organization, you will play a vital role in assisting clients with the implementation and customization of Infor XA solutions.Key Responsibilities:You will be responsible for developing technical solutions to customize Infor XA in...

  • Technical Solutions Specialist

    4 hours ago

    Kozhikode, Kerala, India beBeeCybersecurity Full time ₹ 15,00,000 - ₹ 25,00,000

    We are seeking a Technical Solutions Specialist to join our Application Security team. This role requires a pre-sales technical expert who will work closely with the Sales team to design customer-centric solutions.Conduct technical discovery sessions, product demonstrations, PoCs, and workshops for our security portfolio.Prepare responses for technical...

  • Technical Solutions Architect

    2 days ago

    Kozhikode, Kerala, India beBeeExpertise Full time ₹ 1,80,00,000 - ₹ 2,40,00,000

    DevOps EngineerOur company is seeking a skilled DevOps Engineer to design and develop technical solutions for continuous integration and deployment of top priority projects.The ideal candidate will partner with internal product groups and development teams to develop processes for delivering high-quality software while advocating adherence to enterprise...

  • Chief Technical Architect

    2 weeks ago

    Kozhikode, Kerala, India beBeeNetwork Full time ₹ 18,00,000 - ₹ 24,00,000

    Job DescriptionWe are seeking experienced network engineers to deliver advanced technical consultancy and design complex network solutions for our clients in collaboration with Cisco's Professional Services team.This role involves delivering high-quality projects that meet client business needs, performing troubleshooting and root cause analysis for network...

  • Technical Solutions Specialist

    7 days ago

    Kozhikode, Kerala, India beBeeT24 Full time ₹ 20,00,000 - ₹ 25,00,000

    Job OverviewWe are seeking experienced technical professionals to support our T24 core banking system. The ideal candidates will have strong expertise in T24 technologies and hands-on development experience.The successful candidate will be responsible for delivering high-quality solutions, ensuring seamless integration and workflow alignment with business...

  • Technical Solutions Expert

    7 days ago

    Kozhikode, Kerala, India beBeeNetSuiteDeveloper Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: NetSuite Technical ConsultantWe are seeking a skilled NetSuite technical consultant with expertise in SuiteScript development, NetSuite integrations, and ERP customizations.Key Responsibilities:Develop custom scripts using SuiteScript 2.0 (Client, User Event, SuiteLet, Map/Reduce), implement ERP customizations, and integrate NetSuite with...

  • SAP GTS Expert Solutions Professional

    6 hours ago

    Kozhikode, Kerala, India beBeeConsultant Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Expert SAP GTS Solutions ConsultantAs a seasoned SAP GTS consultant, you will play a pivotal role in supporting business operations. This is an exciting opportunity to leverage your expertise and contribute to organizational success.The successful candidate will be responsible for providing expert-level consultation on SAP GTS solutions, ensuring seamless...

  • D365 Technical Solutions Consultant

    6 days ago

    Kozhikode, Kerala, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000

    As a technical consultant, you will play a key role in ensuring the successful implementation of our UK manufacturing client's India office in Bengaluru.ResponsibilitiesCollaborate with stakeholders to capture comprehensive technical requirements by conducting thorough business process analysis and capturing lead requirements.Analyse business needs to...