
Director of Global Wellness Services
4 days ago
Head of Wellness and Digital Care
Job Summary:We seek a seasoned leader to spearhead the commercial growth and global expansion of our wellness and digital care services.
Key Responsibilities:- Strategic Business Development:
- Drive revenue growth, client acquisition, and market development while ensuring operational excellence and scalability of service delivery.
- Develop go-to-market plans and identify high-value growth opportunities across enterprise, B2B, and remote workforce segments.
- Leverage market intelligence to identify new revenue streams, partnerships, and innovative service models.
- Work closely with leadership to align business objectives with sales performance and global expansion goals.
- Client Relations & Commercial Partnerships:
- Lead high-stakes client engagement from prospecting through closing and long-term account management.
- Cultivate relationships with decision-makers in large organizations, including corporate health partners and insurance providers.
- Represent the organization in executive meetings, global wellness forums, and industry events.
- Negotiate and finalize large commercial contracts that deliver mutual value and client success.
- Digital Commercial Growth:
- Drive user adoption, monetization, and revenue growth across digital care platforms.
- Work with marketing and product teams to optimize platform offerings for target clients, improve conversion paths, and scale recurring revenue models.
- Leverage analytics and platform insights to inform pricing strategies, campaign ROI, and service packaging.
- Explore e-commerce or self-serve revenue channels as an additional sales stream.
- Digital Optimization & Platform Expansion:
- Establish dashboards for sales KPIs, deal velocity, win rates, and revenue forecasting.
- Ensure strong CRM discipline and data accuracy across sales funnels.
- Deliver clear, data-driven insights to senior stakeholders, enabling faster decisions and resource alignment.
- Use sales analytics to improve conversion strategy, targeting, and territory management.
- Commercial Proposals & Sales Enablement:
- Lead proposal preparation, pricing models, and pitch presentations tailored for enterprise and institutional clients.
- Drive executive-level meetings and business reviews, communicating ROI, strategic value, and implementation plans.
- Ensure proposals are backed by strong business cases and align with organizational strengths and delivery capabilities.
- Present sales progress, market expansion wins, and pipeline velocity to internal leadership.
- Cross-Team Alignment & Execution:
- Work across product, operations, and marketing teams to ensure sales commitments translate into smooth delivery and client retention.
- Serve as the commercial voice in internal planning, ensuring client needs, feedback, and growth priorities are reflected in service evolution.
- Foster collaboration and accountability across functions to deliver client impact at scale.
- Innovation & Continuous Growth:
- Refine sales playbooks, pricing approaches, and partner models to adapt to changing market dynamics.
- Bring a founder's mindset to drive experimentation, process improvement, and speed while scaling.
- Continuously scan for global innovations in mental wellness, digital care, and workforce wellbeing to maintain competitive edge.
- Lead the wellness team toward commercial maturity, balancing mission with market-fit and margin growth.
- Bachelor's or Master's degree in Economics, Finance, Marketing, Business Administration, Healthcare Management, or medical-related disciplines.
- Minimum 10+ years of experience in healthcare, wellness, maritime, or service-based industries.
- Proven track record in B2B sales, client management, and team leadership.
- Strong ability to drive strategy and execution with clear commercial outcomes.
- Exposure to maritime or remote workforce wellness.
- Familiarity with telehealth platforms or wellness services.
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