Senior Solutions Architect

As a Senior Solutions Architect, you will play a pivotal role in designing and implementing comprehensive solutions for our clients. Your expertise will be instrumental in streamlining business processes, improving operational efficiency, and driving innovation.

• Maintain a deep understanding of current and planned applications, tools, and technologies related to our supported platforms and tools.
• Lead project solution design through implementations, overseeing critical milestones.
• Develop and execute RFP responses that meet client requirements.
• Collaborate with the sales team to drive sales cycles to completion, ensuring seamless communication and engagement.
• Promptly address and resolve client satisfaction issues, escalating to the PMO as necessary.
• Nurture strong relationships with clients and the Oracle Cloud community, utilizing entrepreneurial skills to identify opportunities for growth and improvement.
• Meet with clients to advocate for process improvements, leading strategic business process transformation sessions and conversations to identify areas for enhancement.
• Design meetings with clients to identify their business process requirements and technical needs, determining the proper solution for implementation.
• Architect the overall proposed solution and implementation strategy, aligning with client goals and objectives.
• Collaborate with the sales team to facilitate information gathering sessions for product demonstration and functional scoping purposes.
• Perform quality control on estimates and Statements of Work related to scope, project drivers, assumptions, complementary and competing initiatives, and critical path items.
• Participate in defining and delivering project proposals and estimates, statements of work, and implementation strategies.
• Communicate product information and provide guidance to clients and coworkers on issues, tools, and techniques, enhancements, changes in processes, and related information.
• Provide technical insight for proposal responses, RFPs, and other documentation.

• Bachelor's Degree or higher preferred.
• Experience managing large projects, including planning and estimating, is highly valued.
• Proven ability to support sales as a Subject Matter Expert.
• Understanding of business-related drivers and parameters.
• Experience with fundamental Oracle CX implementations, including Sales Service Cloud , Field Service, and/or Service Logistics.
• Ability to design and present end-to-end Oracle Field Service solutions that align with client needs and strategic goals.
• Extensive experience with Field Service Management or Workforce Management solutions.
• 10+ years of experience in Oracle Presales, Solution Architect, or technical sales roles for enterprise CX SaaS applications preferably Oracle Cloud.
• Experience working in senior technical roles such as enterprise architect, solution architect, solution lead, functional team lead.
• Experience working directly with large-scale enterprise clients and/or supporting sales and success teams.
• Experience in B2B, B2C Services business across various industry verticals.
• Experience working in Oracle Field service projects that delivered the full lifecycle of analysis, design, software development, architecture, integration, testing, and deployments.
• Comfortable presenting to large client groups.
• Ability to perform effort estimation for implementing complex Oracle solutions.
• Build technical documentation, diagrams, demos, and proofs of concept to support client solutions, using a consultative approach to identifying existing and prospective client needs and articulating our technical value proposition.
• Stay updated on industry trends and product roadmap for Oracle Field service/related CX solutions.
• Provide transition knowledge to our delivery teams.
• Foster strong relationships with Oracle to drive innovation and stay abreast of application changes and upgraded functionality.
• Collaborate with the entire pre-sales team to build and maintain an integrated Argano Oracle CX demo environment.

We offer a competitive salary and benefits package, including opportunities for professional growth and development. Our team is dedicated to innovation, customer satisfaction, and excellence.