Enrolment Automation Specialist
4 weeks ago
As an Enrolment Automation Specialist at Meritto, your primary responsibilities will include:
* Gathering requirements from clients, suggesting product solutions, and coordinating with other teams to ensure seamless implementation
* Providing frequent product training and adoption support to clients
* Maintaining deep product knowledge of all product lines and showcasing product demos and solutions for business use cases
* Working with internal cross-functional teams to ensure customer issues/solutions are addressed
* Reviewing ongoing product usage, account health, risk assessment, industry trends, customer trends, and competitor landscapes; identifying upsell/cross-sell opportunities and providing actionable insights to decision-makers
* Managing overall customer success to ensure high retention and renewal rates
* Acting as a bridge between the company and clients
We offer a competitive salary package of $100,000 - $120,000 per annum, depending on experience, plus additional benefits such as health insurance, retirement plans, and flexible working hours.
About Meritto:
Merritto is India's largest and most advanced SaaS-based Enrolment Automation Platform, on a mission to empower the education ecosystem by building the 'Digital Backbone of Education Institutions'. We are one of the fastest-growing organizations in the B2B SaaS education technology sector, offering a vertically focused platform that caters to various education segments, including K-12, Higher Education, Online Degree Programmes, Coaching & Training Institutes, EdTech, Study Abroad Consultants, and Leading Exams & Assessments.
The company has made two acquisitions and currently operates two product lines: Unified Enrolment SaaS and Unified Payment Stack. Our culture is egalitarian, challenging, and meritocratic, making us an attractive employer for talented professionals.
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