Strategic B2B Onboarding Specialist

1 week ago


Gurgaon, Haryana, India Airtel Payments Bank Full time

Job Title: Strategic B2B Onboarding Specialist

Location: Gurgaon, India

We are seeking an experienced professional to lead the development of a new product for B2B Onboarding at Airtel Payments Bank. The ideal candidate will have a strong background in B2B onboarding via sales or manual onboarding and experience in product management.

About the Role:

The successful candidate will be responsible for conducting market research with various banks to understand industry trends, pain points, and best practices. They will define and execute the product vision and strategy for B2B onboarding, aligning with the company's overall goals. This includes developing a deep understanding of B2B use cases and B2B Portal to drive the onboarding process with cross-functional teams.

Key Responsibilities:

  • Conduct market research with banks to identify industry trends, pain points, and best practices.
  • Define and execute the product vision and strategy for B2B onboarding.
  • Develop a deep understanding of B2B use cases and B2B Portal.
  • Manage the onboarding process for FKYC merchants, CMS partners, and corporate BCs.
  • Develop and prioritize product roadmaps in Confluence, user stories in JIRA, and requirements documents such as PRD.
  • Work closely with engineering teams to ensure successful product development and delivery.
  • Analyze product performance via Kibana dashboards, identifying areas for improvement and developing data-driven solutions.
  • Communicate product plans, progress, and results to stakeholders, including leadership, sales, and customer success teams.

Requirements:

  • 4 years of experience in B2B onboarding via sales or manual onboarding or product management.
  • Experience in Banking/Fintech domain with an understanding of RBI guidelines and Master KYC direction is a plus.
  • Strong understanding of B2B onboarding processes and pain points.
  • Proficiency in tools like Jira, Kibana, Excel, Figma, Drawio, and Confluence is a must.

Estimated Salary: ₹1,200,000 - ₹1,500,000 per annum



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