Onboarding & KYC Expert - Italian Language Specialist

2 weeks ago


Gurgaon, Haryana, India Saxo Bank Full time

About the Role

We are seeking an experienced Onboarding and KYC expert to join our team in Gurugram, Haryana, India. The successful candidate will be responsible for ensuring a compliant, cost-efficient, and scalable onboarding platform across all of Saxo Bank's departments and offices.

Key Responsibilities

  • Translate required Italian language documents to English with high accuracy.
  • Deliver timely onboarding within agreed upon Service Level Agreements (SLAs) on processing time and quality in production.
  • Ensure that Know Your Customer (KYC) quality is high, and client risk is kept under control.
  • Contribute to efficient and thorough Client Due Diligence (CDD) and Electronic Due Diligence (EDD) processes during onboarding.
  • Support the development of digital, transparent, and simple processes that are easily managed, optimized, and monitored.
  • Consult next-level management in case of critical issues to ensure that needed elements are escalated to relevant teams.

Requirements

  • Fluency in Italian (CEFR/IELTS level C2 and above or M.A. degree in Italian Language).
  • Professional proficiency in Italian is required to assist Italian-speaking clients.
  • At least 2-3 years of experience in Onboarding and KYC with proficiency in Italian language.
  • Excellent organizational skills, ability to stay on top of several tasks at once, and eagerness to learn.
  • Strong problem-solving mindset and ability to interact with various stakeholders.

Benefits

  • A competitive salary of ₹1,200,000 - ₹1,500,000 per annum, depending on experience.
  • The opportunity to work with a purpose-driven organization where good ideas are taken seriously.
  • A dynamic and international work environment with colleagues from diverse cultures and backgrounds.
  • Opportunities for career growth and professional development.

About Saxo Bank

Saxo Bank is a leading online trading and investment specialist, serving individual investors, institutions, and professionals globally. We offer a range of financial products and services, including forex, stocks, options, futures, and more.



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