Voice of the Customer Lead

About SolarEdge TechnologiesSolarEdge Technologies is a dynamic global support team in India seeking enthusiastic and dedicated Customer Support Specialists. This role involves providing exceptional Voice Support to North American based customers while working closely with regional stakeholders.Job Description:We are looking for individuals who can handle...

Job DescriptionWe are seeking a highly motivated and experienced Account Manager or Partnership Manager to join our team as a Voice Partnerships Associate. The successful candidate will be responsible for growing our global voice actor community by identifying, shortlisting, and onboarding voice actors. Key responsibilities include conducting outreach to...

About ANSR:At ANSR, we're a leading provider of quality supplies to various industries. Our mission is to make complex projects simple, successful, and sustainable. We pride ourselves on solving problems proactively, adapting to change, and serving our customers, communities, and teams with excellence.We exist to build something meaningful, and we invite you...

We are seeking a skilled Customer Service Representative to join our dynamic global support team in India, working exclusively in night shifts (US Time Zone) and providing exceptional Voice Support to North American based customers.Job DescriptionHandle inbound calls from US customers, addressing their queries and concerns with patience and...

Overview of the RoleWe are seeking an experienced Voice Partnerships Associate to lead our efforts in growing our global voice actor community. This role will involve identifying and onboarding voice actors, conducting outreach to potential audio data providers, negotiating agreements with stakeholders, and collaborating with our speech research team to...

Greetings from MphasisWe are seeking a highly skilled Customer Support Officer to join our international voice process team. This is a fantastic opportunity to work with a dynamic and innovative organization, delivering exceptional customer experiences.Job SummaryWe handle inbound and outbound calls, coordinating with operations and other support functions...

Duties and Responsibilities:Follow hardware requirements, configuration guides, and documented restoration procedures for voice systems.Coordinate and engage with field technicians to ensure proper installation, activation, and repair of voice components.Work with voice providers and vendors to ensure timely reporting and escalation of voice-related...

Job Description:We are seeking an experienced Voice Operations Specialist to join our team at ANSR. The successful candidate will be responsible for the day-to-day management of our enterprise voice environment, ensuring optimal performance and resolving any issues that may arise.About the Role:Manage and maintain the MS Teams and Genesys environments,...

About Client of Mancer:We are a forward-thinking organization dedicated to delivering exceptional customer experiences. Our team is passionate about helping clients achieve their goals through innovative solutions and top-notch service.Job Summary:Client of Mancer is seeking an experienced Customer Service Operations Lead to join our dynamic team. In this...

Job OverviewAstria Digital Pvt is a leading digital transformation company that empowers businesses to deliver seamless communication experiences through innovative technology solutions.Salary Range$120,000 - $180,000 per annum based on experience.About the RoleWe are seeking a highly skilled Software Developer specializing in Twilio Voice and Flex...

About the Role:We are seeking a highly skilled Senior Natural Language Processing (NLP) Engineer to lead the development of our multilingual voice bots and chatbots. As a key member of our team, you will be responsible for designing and implementing intelligent voice bots and chatbots that leverage advanced NLP techniques to enhance user interaction across...

About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Bangalore, India. As a key member of our international non-voice process, you will play a crucial role in providing exceptional customer service and support to clients.Job SummaryThe successful candidate will be responsible for delivering high-quality service to...

LTIMindtree seeks an experienced Senior Voice Bot Architect to join its team.About the Role:This is a challenging opportunity for a highly skilled individual to design and develop complex voice bots using Microsoft Azure technology.Key Responsibilities:Develop, test, and deploy voice bot code using CICD pipelinesCreate custom components using...

Job Description:eJAmerica is seeking a highly skilled Service Desk Agent to join our team as an International Voice Support Specialist. This role involves providing first-level IT support with a focus on resolving technical issues, handling escalations, and ensuring seamless communication with global customers.About the Role:The successful candidate will be...

About Murf AIWe're a pioneering company in the AI space, simplifying multimedia creation through artificial intelligence. Our platform empowers users to craft high-quality voiceovers effortlessly, without the need for recording equipment.Some interesting facts about us:We have customers in 100+ countries.We've achieved 8Mn+ registered users.We've experienced...

About The Experience Co.We are an experiential brand that curates & produces some of India's most happening travel IPs from creative residencies to festivals & adventures for artists, creators, founders, leaders & misfits.Our projects are built around 3 things, one - designing and running travel experiences across 20+ countries, nurturing a community of over...

At Plivo, we are seeking a Chief Technology Officer - Voice API Specialist to lead our product feature analysis, result-driven planning, and execution through the entire product lifecycle for one of our Voice API products.Company OverviewWe are a cloud communications platform that empowers businesses to connect, engage, and interact with their customers with...

Senior Software Developer - Twilio Voice and Flex ExpertEstimated Salary: $120,000 per annumAbout Astria Digital PvtAstria Digital Pvt is a leading provider of innovative digital solutions. We are committed to delivering exceptional customer experiences through cutting-edge technology.Job DescriptionWe are seeking an experienced Senior Software Developer to...

About Kapture CX">We are a leading SaaS company specializing in customer support automation platforms. Our solutions cater to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and energy.">Job Title: Customer Success Manager">Salary: $120,000 - $180,000 per year">Location: Bangalore, Onsite">Role...

Job SummaryWe are seeking a highly skilled Enterprise Voice Communications Specialist to join our team at ANSR. In this role, you will be responsible for developing, maintaining, and optimizing our Genesys Cloud and Teams O365 telephony solutions to support and enhance customer service operations.