Regional Demand Operations Specialist

19 hours ago

Anantapur, Andhra Pradesh, India beBeeOperations Full time ₹ 1,00,00,000 - ₹ 2,12,50,000

Job Overview

We are seeking an experienced Regional Demand Operations Specialist to join our team.

The successful candidate will be responsible for managing regional IT services, ensuring alignment with global corporate standards. This includes procurement and finance processes, vendor performance oversight, and acting as the escalation point for localized IT and service issues.

  • Act as a liaison between local business SPOCs/vendors and central IT.
  • Ensure local IT services (internet, telecom, printers, etc.) are standardized under corporate control.
  • Oversee procurement processes, ensuring PRs/POs are created and processed accurately.
  • Coordinate with finance teams to validate, approve, and process invoices on time.
  • Ensure compliance with local/regional regulations, including contract and legal requirements.
  • Align regional IT setups with global standards and processes.
  • Provide troubleshooting and coordination support for non-standard applications and issues.
  • Act as the escalation point for SPOCs facing complex IT/service challenges.
  • Support contract management and monitor vendor performance.

Requirements:

  • 15+ years of experience in IT service management, vendor management, or demand operations.
  • Strong knowledge of procurement processes (PR/PO lifecycle, invoice management, vendor payments).
  • Hands-on experience managing IT services (telecom, networking, printing, vendor contracts).
  • Good understanding of ITIL-based service management (incident, request, escalation handling).
  • Experience working with finance teams on budgets and invoice processes.
  • Familiarity with local compliance requirements for IT contracts and services.
  • Strong stakeholder management, troubleshooting, and coordination skills.

Prior Experience in ERP systems (SAP MM/FICO or equivalent) is preferred.

Why this role?

  • This is a unique opportunity to take ownership of regional IT demand operations in a fast-growing organization.
  • You will have the chance to work with a talented team and make a significant impact on our digital-first journey.

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