Network Infrastructure Specialist

1 day ago


Kanpur, Uttar Pradesh, India beBeeInfrastructure Full time ₹ 40,00,000 - ₹ 50,00,000

Job Title: Network Infrastructure Specialist

Location: Remote or Chennai

Reports to: Senior Operations Manager

Job Summary:

The Network Infrastructure Specialist will be responsible for ensuring the smooth operation of day-to-day activities, coordinating between stakeholders to deliver reliable and timely services. The role involves expanding our network infrastructure, onboarding and training partners, monitoring performance, handling payments follow-ups, resolving operational issues, and supporting negotiations.

Key Responsibilities:

  • Locate and interact with private ambulance operators in identified cities to expand our network.
  • Train ambulance owners and their staff to use our mobile app.
  • Interact with the call center for regular ambulance trips.
  • Follow up with ambulance operators and users for any outstanding payments.
  • Assist the call center in negotiating rates with ambulance operators.
  • Monitor critical trips, especially outstation trips.
  • Interface with users, the call center, and ambulance owners/staff to resolve issues.
  • Escalate issues beyond control to senior management.
  • Attend mandatory meetings and provide updates on activities.

Requirements:

  • Good communication skills.
  • Ability to multitask.
  • Adaptability to a fast-paced startup environment.
  • Availability on WhatsApp and calls during business hours.
  • Possession of a personal laptop.
  • Multilingual skills (preferably fluent in English, Hindi, and Tamil).


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