Senior CRM Operations Manager

2 weeks ago


Bengaluru, Karnataka, India Vatatree Consulting Full time

We are seeking a highly skilled and experienced CRM Manager to join our team at Vatatree Consulting. As a key member of our organization, you will be responsible for managing our CRM operations, collections, and customer service management.

Key Responsibilities:

  • Manage CRM operations and documentations
  • Handle escalations and customer complaints
  • Coordinate with internal departments to ensure seamless operations
  • Identify and mitigate risks and problematic areas
  • Lead a team of professionals in CRM operations and customer service

Requirements:

  • 10+ years of experience in finance and customer relationship management
  • Excellent communication and interpersonal skills
  • Ability to lead and manage a team
  • Strong analytical and problem-solving skills

What We Offer:

  • A dynamic and challenging work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply:

Please submit your resume and cover letter to us. We look forward to hearing from you.



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