Senior CRM Manager

2 weeks ago


Bengaluru, Karnataka, India Vatatree Consulting Full time

We are seeking a skilled Senior CRM Manager to join our team at Vatatree Consulting. As a Senior CRM Manager, you will be responsible for managing CRM operations and documentations, handling escalations, and coordinating with inter and intra departments. Key responsibilities include:

Key Responsibilities
  • Collections Management
  • Customer Service Management
  • Handling Escalations
  • Managing CRM operations and documentations
  • Managing Banking Partners
  • Team Management
  • Identifying Risk & Problematic Areas to Take Necessary Actions
  • Coordination with Inter & Intra Departments

Requirements

  • Excellent Communication Skills
  • Email Etiquettes
  • Inter Departmental Coordination

To succeed in this role, you will need excellent communication skills, email etiquettes, and inter departmental coordination. If you are a motivated and dedicated professional with a strong background in finance and customer relationship management, we encourage you to apply.

Key skills required for this role include:

  • CRM operations management
  • Collections management
  • Customer service management
  • Inter departmental coordination
  • Email etiquettes


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