Senior CRM Manager
2 weeks ago
We are seeking a skilled Senior CRM Manager to join our team at Vatatree Consulting. As a Senior CRM Manager, you will be responsible for managing CRM operations and documentations, handling escalations, and coordinating with inter and intra departments. Key responsibilities include:
Key Responsibilities- Collections Management
- Customer Service Management
- Handling Escalations
- Managing CRM operations and documentations
- Managing Banking Partners
- Team Management
- Identifying Risk & Problematic Areas to Take Necessary Actions
- Coordination with Inter & Intra Departments
Requirements
- Excellent Communication Skills
- Email Etiquettes
- Inter Departmental Coordination
To succeed in this role, you will need excellent communication skills, email etiquettes, and inter departmental coordination. If you are a motivated and dedicated professional with a strong background in finance and customer relationship management, we encourage you to apply.
Key skills required for this role include:
- CRM operations management
- Collections management
- Customer service management
- Inter departmental coordination
- Email etiquettes
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