
Operations Excellence Director
2 days ago
We are seeking a highly skilled Process Excellence Manager to spearhead our organizational processes, focusing on reducing costs, enhancing efficiency, and elevating product quality.
This is an exciting opportunity for a results-driven professional to join our team and drive process improvements across the organization. The successful candidate will have a proven track record of success in driving cost reductions, improving efficiency, and enhancing quality.
Key Responsibilities:- Process Excellence & Continuous Improvement:
- Implement structured Lean, Six Sigma, and Kaizen methodologies across business processes to identify and eliminate waste, reduce variability, and improve flow.
- Establish frameworks to measure process performance (KPIs, dashboards) and track improvements over time.
- Drive cross-functional workshops to identify bottlenecks, redundancies, and improvement opportunities.
- COGS Ownership:
- Analyze and optimize COGS drivers (materials, labor, overheads) with product, sourcing, and manufacturing teams to minimize costs without compromising quality.
- Lead value engineering, supplier benchmarking, and cost-out initiatives to achieve sustainable savings.
- Monitor and report COGS savings against targets to ensure sustainability of improvements.
- Standardization & Best Practices:
- Develop and roll out Standard Operating Procedures (SOPs) for critical processes to ensure consistency and reliability.
- Benchmark industry best practices and adapt them to water purifier manufacturing and service models to stay ahead of the competition.
- Enable digital tools/automation for process monitoring and efficiency improvement.
- Quality & Efficiency:
- Collaborate with Quality teams to reduce defect rates, improve reliability, and strengthen customer satisfaction.
- Partner with Manufacturing Engineering to improve yield, reduce downtime, and enhance throughput.
- Drive initiatives to reduce rework, scrap, and warranty costs.
- Change Management & Capability Building:
- Build organizational capability in Lean/Process Excellence through training and coaching to embed a culture of continuous improvement.
- Foster a culture of data-driven decision making and continuous improvement to drive sustainable growth.
- Lead structured problem-solving (A3, RCA, 8D) across teams to address complex issues.
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