Chatbot Specialist

2 weeks ago


Bengaluru, Karnataka, India Weekday Full time

Chatbot Developer Opportunity at Weekday

We are seeking a skilled Chatbot Developer to join our team at Weekday. This role is critical in enhancing user experience and operational efficiency by automating responses and incorporating advanced features in our hotel booking system.

Key Responsibilities:

  • Design and develop interactive chatbot flows to improve user interactions.
  • Enable the chatbot to process and respond to user voice notes.
  • Implement calling capabilities within a multi-agent system to improve user engagement.
  • Continuously update the chatbot's knowledge base as new information is received or queries are resolved.
  • Create a system where the chatbot can prompt users for correct information when it fails to answer, improving its learning and accuracy.
  • Integrate the chatbot with the existing booking management system to provide real-time availability and pricing updates.
  • Ensure the chatbot can seamlessly escalate conversations to human agents when necessary.

Requirements:

  • Proven experience in chatbot development, preferably with a focus on hospitality or ecommerce platforms.
  • Strong programming skills in Python, LangChain, and LangGraph.
  • Experience with voice recognition technologies and integrating telephony systems into chatbots.
  • Familiarity with GenAI technologies, particularly for conversational flows.
  • Ability to integrate multiple data sources and databases into a unified system.
  • Excellent problem-solving skills and the ability to work in a dynamic, fast-paced environment.

This role offers the opportunity to build and optimize a critical tool that will shape the user experience in a fast-growing industry.

Key Skills:

  • Chatbot development
  • LangGraph
  • MySQL
  • LangChain
  • Python
  • Problem-solving
  • Telephony systems integration
  • Data integration
  • GenAI technologies
  • Databases
  • Voice recognition technologies


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