Operational Team Lead
5 days ago
As a Senior Contact Center Manager at Acura Solution, you will be responsible for overseeing the performance of a team of contact center operators. Your primary goal is to develop plans that achieve call center targets.
Key Responsibilities:
- Ensure seamless customer servicing.
- Maintain awareness among agents regarding scorecard targets and portfolio benchmarks.
- Encourage cross-selling of asset products offered by the bank to generate income at a customer level.
- Monitor and meet third-party product sales targets for the unit.
- Train staff on product knowledge and requisite certifications.
- Analyze daily sales reports and provide guidance to improve performance.
- Manage and monitor the performance of all sales resources.
- Conduct periodic reviews of the customer base, including contractibility, eligibility, product penetration, profitability, and take appropriate action to activate every customer and improve product penetration.
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Operations Support Team Lead
4 days ago
Chennai, Tamil Nadu, India Citigroup Full timeJob Summary: We are seeking a highly motivated and experienced Operations Support Team Lead to join our team at Citigroup. As an Operations Support Team Lead, you will be responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team.
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Operations Team Lead
3 days ago
Chennai, Tamil Nadu, India EXL Service Full timeJob Overview:At EXL Service, we are seeking an experienced Medical Coding and Compliance Officer to join our team.This role will be responsible for leading a team of coding specialists and ensuring compliance with industry standards and regulations.The ideal candidate will have a strong background in medical coding and a proven track record of success in...
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Finance Operations Team Lead
7 days ago
Chennai, Tamil Nadu, India Toast Full timeAbout This RoleWe are seeking a highly experienced and results-driven Finance Operations Team Lead to join our India team. In this role, you will collaborate with global finance leaders to align on shared services-specific and other broader strategies.Key Responsibilities:Partner with global finance leaders to support Toast's strategy to build a center of...
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DigiFlex Operations Team Lead
5 days ago
Chennai, Tamil Nadu, India Amazon Full timeDigital Flexibility Operations OverviewAt Prime Video (PV), we are dedicated to publishing high-quality content that meets our customers' expectations. Our team of professionals collaborates closely with partners and stakeholders to ensure seamless playback experiences across all devices.We pride ourselves on ensuring every interaction with Prime Video is...
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Lead Banking Operations Team
4 days ago
Chennai, Tamil Nadu, India HCLTech Full timeWe are seeking a highly skilled and experienced Senior Team Lead to join our team at HCLTech. As a Senior Team Lead, you will be responsible for leading banking operations and ensuring conformance to quality as per the business rule for the relevant data captured by Indexer in corresponding client application.Key Responsibilities:To plan, coordinate and...
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Team Lead
3 weeks ago
Chennai, Tamil Nadu, India NielsenIQ Full timeJob DescriptionAbout the jobTeam Lead (Reports to: Operations Manager) is act as main point of contact from Stat Ops to internal client services to lead and drive the operational design and delivery of our client offering. Responsible for overall operation's department quality performance monitoring, reporting and analysis by driving an on-going focus and...
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Team Lead
2 weeks ago
Chennai, Tamil Nadu, India NielsenIQ Full timeJob Title: Team Lead About the Job The Team Lead is the main point of contact between Stat Ops and internal client services. They are responsible for leading and driving the operational design and delivery of our client offering. Key Responsibilities: Overall operation's department quality performance monitoring, reporting, and analysis by driving an...
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Team Lead
3 weeks ago
Chennai, Tamil Nadu, India NielsenIQ Full timeJob DescriptionAbout the jobAct as the main point of contact from operations to internal client services to lead and drive the operational design and delivery of our client offering. Responsible for overall operation's department quality performance monitoring, reporting and analysis by driving an on-going focus and improvement in Right First Time delivery...
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Team Lead
3 weeks ago
Chennai, Tamil Nadu, India NielsenIQ Full timeJob DescriptionAbout the jobTeam Lead (Reports to: Operations Manager) is act as main point of contact from Stat Ops to internal client services to lead and drive the operational design and delivery of our client offering. Responsible for overall operation's department quality performance monitoring, reporting and analysis by driving an on-going focus and...
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Team Lead
3 weeks ago
Chennai, Tamil Nadu, India NielsenIQ Full timeJob DescriptionAbout the jobTeam Lead (Reports to: Operations Manager) is act as main point of contact from Stat Ops to internal client services to lead and drive the operational design and delivery of our client offering. Responsible for overall operation's department quality performance monitoring, reporting and analysis by driving an on-going focus and...
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Card Operations Team Lead
2 days ago
Chennai, Tamil Nadu, India HCLTech Full timeMegacorp Seeks Talent for a High-Profile Banking Role in ChennaiInterview Schedule: Morning HoursDuration: Two DaysLocation: HCLTech Campus, SholinganallurContact HR Representatives Ida and PriyaJob Overview We are searching for an experienced Team Lead to oversee card operations and guarantee quality compliance.The ideal candidate will have expertise in...
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Team Lead, TEAM LEAD
3 weeks ago
Chennai, Tamil Nadu, India ATSPL - Tamil Nadu - D14 Full timeAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...
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Team Lead, TEAM LEAD
4 weeks ago
Chennai, Tamil Nadu, India Amazon Full timeAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...
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Operations Team Lead
5 days ago
Chennai, Tamil Nadu, India Firstsource Full timeJob descriptionTeam Lead - RCMReports to : ManagerLocation : Chennai & HyderabadRoles & Responsibilities:In-depth Knowledge and experience in the RCM Healthcare.4-7 years of experience in AR Denial Management. With over 2 year of experience as a Team leadProven track record in managing processes, streamlining workflows and excellent people management skills....
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Team Lead of Network Operations
3 weeks ago
Chennai, Tamil Nadu, India CBTS Technology Solutions LLC Full timeTeam Lead of Network OperationsCBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From...
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Team Lead Operations Healthcare
3 days ago
Chennai, Tamil Nadu, India HCLTech Full timeAbout the Role:We are seeking an exceptional Team Lead to join our US-based healthcare team at HCLTech. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the team, ensuring seamless execution of our business objectives, and fostering a positive work environment that encourages growth and...
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Team Lead, Software Operations
3 weeks ago
Chennai, Tamil Nadu, India TD SYNNEX Full timeJob Purpose: The Order Processing Team Lead is responsible to supervise, guide and motivate the Order Processing team on a daily basis in addition to extended support to manager. As a team lead, you will be the contact point for all team members, so communication skills is essential. This position requires the ability to act proactively in ensuring...
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Operations Team Lead
7 days ago
Chennai, Tamil Nadu, India Nissan Full timeCompany OverviewNissan is a leading automobile manufacturer with a presence in various markets around the world.Job DescriptionAs a Team Leader, you will be responsible for overseeing the Hub Data officers and ensuring that objectives are clear, deliverables are achieved, and team requirements are met.You will collaborate with AMIEO Functional leaders to...
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Insurance Operations Team Lead
5 days ago
Chennai, Tamil Nadu, India NTT DATA Full timeJob DescriptionCompany OverviewNTT DATA is a leading IT services provider, delivering innovative solutions to clients worldwide.Job SummaryWe are seeking a highly skilled Senior Representative to join our team in HC & Insurance Operations. The successful candidate will be responsible for providing exceptional support to our clients, leveraging their...
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Team Lead
3 weeks ago
Chennai, Tamil Nadu, India Amazon Full timeDESCRIPTION- Lead transportation planning basis requirements from FC SC LM stakeholders and work with 3P carriers to develop effective operational plan - Execute daily operations in the form of route monitoring carrier vendor outreach and problem solving for a rapidly growing network - Continual tactical communication with external customers Vendors ...