
Senior Manager of Innovation and Education
2 days ago
Job Title: Senior Manager of Learning Solutions and Consulting
Role Overview:
The role requires a strategic thinker who can lead the design, delivery, and orchestration of cutting-edge learning solutions. This person will blend consulting expertise with instructional design excellence to ensure impactful, scalable, and learner-centric outcomes for clients.
Key Responsibilities:
- Develop and implement innovative learning solutions that integrate assessment methodologies, instructional design principles, and emerging technologies.
- Translate complex concepts into engaging learning experiences through storyboards, videos, simulations, and blended learning solutions.
- Drive consistency across all learning materials to maximize learner engagement and retention.
- Ensure solutions align with client business goals and measurable impact.
Client Management & Delivery:
- Lead large, complex, multi-client engagements with global scope.
- Manage project delivery teams, timelines, budgets, and profitability while ensuring exceptional client satisfaction.
- Oversee content development workflows, including production, LMS integration, and quality assurance of digital assets.
- Build and maintain strong relationships with senior client stakeholders as a trusted advisor.
Business Development & Growth:
- Partner with account teams to shape and execute account expansion strategies.
- Develop and deliver high-stakes presentations and pilots to senior executives.
- Identify opportunities to innovate learning solutions and expand consulting services across portfolios.
Team Leadership & Capability Building:
- Mentor and develop consultants, learning associates, and project teams in consulting, instructional design, and client management capabilities.
- Align resources across workstreams to foster collaboration and accountability for project outcomes.
- Build organizational capability in emerging learning technologies and digital-first instructional design.
Qualifications & Experience:
- Advanced degree in Human Resources, Organizational Development, I/O Psychology, Instructional Design, or related field.
- 10-12 years of experience in learning and development consulting, instructional design, or enterprise education, with at least 5 years in a leadership role.
- Proven experience managing large, complex client engagements and delivering enterprise-level learning solutions.
- Expertise in instructional design, competency frameworks, assessment tools, and digital learning platforms.
- Experience in proposal development, business development, and client expansion.
- Professional certifications in instructional design, learning technologies, or consulting (preferred).
Core Competencies:
- Strategic Thinking & Business Acumen: Ability to link learning strategies to business outcomes.
- Client-Centric Mindset: Strong interpersonal, presentation, and stakeholder management skills.
- Execution Excellence: Proven ability to deliver large-scale, complex projects on time and within budget.
- Innovation & Visualization: Skilled at simplifying complex content into engaging learning experiences.
- Collaboration & Leadership: Demonstrated capability in mobilizing cross-functional teams and developing talent.
- Attention to Detail: Commitment to quality, accuracy, and learner engagement.
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