Business Performance Trainer

4 days ago

Mumbai, Maharashtra, India beBeeTraining Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Description

As a Training Specialist, you will be responsible for driving business performance by identifying knowledge gaps and providing training solutions to mapped GSF Sites.

  • Own business goals and intervene by identifying knowledge gaps to be filled.
  • Proactively recommend ways and support the mapped GSF Sites towards meeting business goals.
  • Proactively track mapped sites performance and pre-announce training interventions.
  • Supervise structured learning metrics and oversee their results for the assigned sites.
  • Managing live performance metrics end to end for the assigned sites.
  • Conducting learning sessions on new processes as well as BQM through ITL or digital learning as per requirement.
  • Maintaining data and analysis through reports on Excel (as per business requirement).
  • Ensure completion of new hire training program, coaching & other performance improvement programs on time.
  • Partners with operations leaders while conducting site audit to check process compliance and fix gaps on an immediate basis.
  • Identifying learning coaches & certifying them.
  • Lead individual improvement projects to enhance business performance.
  • Drive Quality & Learning metrics.
  • Conducting chime sessions & Class room sessions to stakeholders.
A Day in the Life
  • Track day-to-day business metrics and plan visits to mapped stations for metric improvement.
  • Involve and engage well with mapped LA/LGs for daily L&D activities.
  • Offer visibility on daily reporting's and progress updates.

You will be able to work independently and autonomously. Interpersonal skills and composure are essential, as is well-honed communication skills, including presentation skills. You will need to have well-developed observational and analytical skills, be able to deliver feedback, coaching and training, and manage multiple competing priorities effectively.

We are looking for someone who has experience using MS packages such as Word, Excel, and PowerPoint, problem-solving skills, intermediate English, and the ability to speak and write the local language 'correctly'. A sense of confidentiality, instructor experience, and process knowledge would also be beneficial.

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