
Cash Flow Specialist
11 hours ago
Job Role Overview
A collections professional oversees accounts receivable process in an organization, ensuring timely collection of outstanding debts from customers.
Duties and Responsibilities
- Develop and implement efficient strategies for collecting outstanding debts to minimize delinquency and enhance cash flow.
- Monitor accounts to identify overdue payments and determine appropriate actions, such as sending reminders or escalating cases to management.
- Communicate with customers to negotiate payment plans, resolve issues, and respond to customer inquiries.
- Coordinate with internal departments to resolve billing and payment-related discrepancies.
- Maintain accurate records of all collection activities, including customer interactions and payment arrangements.
- Analyze delinquent accounts and prepare reports on collections status to inform business decisions.
- Implement credit policies and procedures to minimize late payments or non-payment risk and ensure compliance with relevant laws and regulations.
- Collaborate with legal counsel or external collection agencies as needed to pursue debt recovery.
Qualifications and Skills
- Bachelor's degree in finance, accounting, or a related field; master's degree may be preferred.
- Proven experience in accounts receivable management, preferably supervisory or managerial role.
- Strong knowledge of accounting principles and practices, particularly accounts receivable and collections.
- Excellent communication and negotiation skills, interacting effectively with customers and internal stakeholders.
- Analytical mindset with ability to assess data and trends for effective collection strategies.
- Familiarity with collection software and tools for managing accounts receivable.
- Ability to work under pressure, meet deadlines while maintaining accuracy and attention to detail.
Bonus Points:
- Certifications in collections, accountancy, or a related field are highly valued.
- Prior experience working in a fast-paced, dynamic environment is desirable.
- Proficiency in MS Office, especially Excel, is required.
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