Learning Operations Coordinator

4 days ago

Gurgaon, Haryana, India NIIT Full time
About NIIT

We are a leading provider of corporate learning solutions, trusted by organizations across 30 countries to transform their learning ecosystems and increase business value.

With over 40 years of experience, we have helped numerous companies achieve their goals through our comprehensive managed learning solutions, which combine the best of learning theory, technology, operations, and services.

Our Mission

  • To deliver high-impact learning experiences that drive business outcomes and enable a thriving workforce.
Job Summary

The Client Services Executive is a critical role in our organization, serving as the single point of contact for interacting with customer stakeholders and managers. This position requires exceptional coordination and logistical skills to ensure smooth delivery of training programs, events, and workshops.

The ideal candidate will be responsible for managing multiple tasks and activities, working independently in a flexible and organized manner, and being customer-focused. If you are proactive, detail-oriented, and able to handle pressure, we encourage you to apply.

Key Responsibilities

This role involves coordinating and scheduling arrangements for training programs, events, and workshops, including all logistical support. The successful candidate will be responsible for:

  • Managing and administering all activities end-to-end for assigned programs.
  • Pre-work tracking and following up with participants to ensure completeness.
  • Booking venues for offsite activities or social events.
  • Providing support and help for all types of training events.
  • Managing nomination lists for programs and working with onsite teams.
  • Marketing programs if required, in line with client process requirements.
  • Ensuring offsite training event activities are performed according to the 'Event Readiness Process/System'.
  • Communicating with instructors and outside vendors using both written and spoken correspondence.
  • Coordinating and blocking instructor dates and timings in line with training and workshop calendars.
  • Arranging training materials, manuals, handouts, and other instructional aids, as well as equipment setup and refreshments.
  • Managing training logistics, including room booking, access management, photographer, etc., and sharing detailed information with participants and trainers in advance.
  • Monitoring completion of training activities such as pre-work and certificates.
  • Updating Wiki/SharePoint/Global Website or client-required site.
  • Activating registration links, rosters, and logistic management on the LMS.
  • Communicating with internal and external vendors and ensuring readiness of Purchase Orders.
  • Managing LMS Administration activities for blended trainings.
  • Maintaining attendance records and feedback sheets, issuing certificates, etc.
  • Generating reports from stated tools and updating employee databases according to process.
  • Calibrating with customer stakeholders for any changes or updates in training events or programs.
  • Ensuring smooth running of events as per program/course metadata in CRM.
  • FOLLOWING WORKFLOW/COMMUNICATION PROCESS ON CRM AND ADHERENCE OF CASE MANAGEMENT PROCESS.
Requirements

To succeed in this role, you should possess:

  • 1-4 years of experience in a corporate learning environment or performing event coordination services for corporate clients.
  • Experience interacting with different levels of customer stakeholders.
  • An outgoing personality, good communication skills, proficiency in organizing and decision-making.
  • Attention to detail, ability to work easily with others, and being a team player.
  • Ability to work independently in a flexible, organized, and adaptable manner, and being customer-focused.
  • Must be proactive, take initiative, and be able to trouble-shoot and handle pressure.
  • Open to working globally, different time zones, willing to work in shifts and weekends if required.
  • Possess excellent written and verbal communication skills.
  • Be proficient in Computer (MS Office, Excel, Power Point, SharePoint, and CRM tools).
  • Possess job permit to work in specific geography if required.
  • Desirable to have knowledge of Oil & Gas industry domain.
Nationality: Equal Opportunity Employer

NIIT is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

  • Operations and Engagement Coordinator

    5 days ago

    Gurgaon, Haryana, India Digiaccel Learning Full time

    At Digiaccel Learning, we are dedicated to revolutionizing the way students learn and grow. As a dynamic and exceptional individual, you will play a pivotal role in promoting student engagement and developing a healthy environment for students' growth.About the RoleWe are seeking an exceptionally diligent individual to join our team as an Operations...

  • Learning Coordinator

    3 weeks ago

    Gurgaon, Haryana, India Hyatt Corporation Full time

    Learning Coordinator Grand Hyatt Grand Hyatt Gurgaon IN - HR - GurgaonHuman ResourcesHourly/Entry Level EmployeeFull-timeReq ID: GUR001794Worldwide Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner...

  • Learning Experience Coordinator

    3 days ago

    Gurgaon, Haryana, India NIIT Full time

    About NIIT">NIIT is a leading provider of corporate learning solutions. Our mission is to empower individuals and organizations to achieve their goals through innovative learning experiences.We have helped numerous leading companies transform their learning ecosystems, increasing the business value of learning. Our comprehensive managed learning solutions...

  • Language Learning Coordinator

    2 days ago

    Gurgaon, Haryana, India NIIT Full time

    About NIIT: We are a leading global provider of talent development and education solutions, helping organizations and individuals succeed in an ever-changing world. Our managed learning solutions combine learning theory, technology, operations, and services to enable a thriving workforce.Our expertise spans the entire learning ecosystem, from designing...

  • Learning Experience Coordinator

    7 days ago

    Gurgaon, Haryana, India Metvy Full time

    Job Overview:We are looking for a highly skilled and organized individual to join our team as a Program Coordinator.As a Program Coordinator, you will be responsible for overseeing Cohort operations, including organizing sessions with top-tier Mentors and process optimization.Key Responsibilities:Efficient Operations: Manage end-to-end learning programs for...

  • Marketing Coordinator

    5 days ago

    Gurgaon, Haryana, India Digiaccel Learning Full time

    Digiaccel Learning is an education company aimed at solving for digital skilling in India. We are seeking a highly skilled and motivated Marketing Coordinator to join our team. As a Marketing Coordinator, you will play a key role in promoting our brand and values through corporate partnerships.The ideal candidate will have a strong understanding of marketing...

  • Operations Associate

    2 weeks ago

    Gurgaon, Haryana, India Digiaccel Learning Full time

    Job DescriptionOperations Associate || Altera Institue - Digiaccel Learning || Work from Office || GurugramDigiaccel Learning is an edtech company aimed at solving for digital skilling in India. As technology evolves, the skills required by the job market are very different from the traditional skills that the formal education system in India prepares...

  • Experiential Learning Coordinator

    7 days ago

    Gurgaon, Haryana, India K.R. Mangalam University Full time

    Job Title: Experiential Learning CoordinatorWe are seeking an experienced professional to join our team as an Experiential Learning Coordinator at K.R. Mangalam University.This role involves designing, implementing, and overseeing the university's internship program, which requires close collaboration with faculty, students, and external organizations.Design...

  • Operations Associate

    5 days ago

    Gurgaon, Haryana, India Digiaccel Learning Full time

    We are seeking a highly skilled and motivated Operations Associate to join our team. As an Operations Associate, you will play a key role in supporting the day-to-day operations of our organization.The ideal candidate will have a strong understanding of business operations and excellent organizational skills. They will be responsible for coordinating various...

  • Learning Experience Coordinator

    3 days ago

    Gurgaon, Haryana, India NIIT Full time

    Learning Experience CoordinatorWe are seeking a highly motivated and organized individual to fill the role of Learning Experience Coordinator. As a key member of our learning team, you will be responsible for creating engaging learning experiences for our customers and supporting the delivery of our training programs.Main Responsibilities:Develop and...

  • Learning Experience Coordinator

    4 days ago

    Gurgaon, Haryana, India NIIT Full time

    About NIITWe are a global leader in corporate learning solutions, trusted by top companies worldwide. At NIIT, we're transforming the way the world learns, for the better.">Job Summary">The Client Services Executive is the primary point of contact for interacting with customer stakeholders and managing programs. This role involves coordinating training...

  • Digital Learning Environment Coordinator

    16 hours ago

    Gurgaon, Haryana, India NIIT Full time

    About UsWe are a trusted partner for leading companies across 30 countries, providing comprehensive managed learning solutions.Job OverviewThis role requires an experienced LMS Administrator to manage global domain accounts, coordinate data entry, and audit compliance training.ResponsibilitiesManage daily LMS operations, including data entry, user...

  • Learning Coordinator

    5 days ago

    Gurgaon, Haryana, India NIIT Full time

    About NIITNIIT is a leading global provider of training and learning solutions. With over 30 years of experience, we have helped top companies across the world transform their learning ecosystems.We offer comprehensive managed learning solutions that combine the best of learning theory, technology, operations, and services to enable a thriving workforce.Job...

  • Learning and Development Coordinator

    6 days ago

    Gurgaon, Haryana, India NIIT Full time

    Job RoleAssociate Training Coordinator - Global Operations TeamResponsibilitiesAs an Associate Training Coordinator, you will be responsible for providing administrative support to our global operations team. Key responsibilities will include:Providing timely responses to client inquiries and resolving issuesManaging training schedules and coordinating...

  • Learning Program Coordinator

    4 days ago

    Gurgaon, Haryana, India NIIT Full time

    Job OverviewAt NIIT, we are dedicated to delivering high-quality training programs that meet the evolving needs of our clients.This is an exciting opportunity to join our team as a Training Coordinator and contribute to our mission of transforming the way the world learns.Key Responsibilities:Analyze training needs and determine session...

  • Learning Experience Coordinator

    3 days ago

    Gurgaon, Haryana, India Milliman Full time

    About Milliman's Learning & Development TeamWe are a dynamic team dedicated to delivering high-quality training programs that enhance our employees' skills and knowledge. As a key member of our team, you will be responsible for coordinating all aspects of our training programs, including planning, scheduling, and execution.Your Key ResponsibilitiesDevelop...

  • Corporate Learning Coordinator

    1 day ago

    Gurgaon, Haryana, India NIIT Full time

    Niit Corporate Learning ExperienceWe believe that learning should be transformative.Our Client Services Executive plays a vital role in delivering this vision by providing exceptional support to our customers.Key Responsibilities:Deliver outstanding customer service through timely and effective communication.Plan, coordinate, and execute training events,...

  • Global Learning Coordinator

    2 days ago

    Gurgaon, Haryana, India NIIT Full time

    We are seeking an experienced professional to join our team as a Training Operations Specialist. In this role, you will be responsible for coordinating and scheduling arrangements for training programs, events, and workshops. You will work closely with Client Executives and business focal points to drive continuous improvements and ensure smooth event...

  • Digital Operations Specialist

    7 days ago

    Gurgaon, Haryana, India Wipro Digital Operations And Platforms Full time

    Job DescriptionThe role of a Digital Operations Specialist at Wipro Digital Operations And Platforms is to provide high-level administrative support to senior leadership, focusing on scheduling and coordination of meetings, travel arrangements, and other tasks. The ideal candidate will have excellent organizational skills, strong attention to detail, and the...

  • Sales Performance Coordinator

    7 days ago

    Gurgaon, Haryana, India Learning Routes Full time

    Job Title: Assistant Team LeaderJob Type: Full-timeIndustry: EducationJob Category: SalesLocation: Anywhere (Remote)Job Description:We are seeking a highly skilled Assistant Team Leader to join our Sales Team. As an Assistant Team Leader, you will be responsible for managing a team of sales professionals and driving sales performance.Responsibilities:Manage...